Nursing HomeInspections

Regency Care

Nursing home in Springfield, IL

Medicare & Medicaid certified1★ overall (CMS)

Call (217) 793-4880Send a messageMap ↗

Public-record details

Address
2120 West Washington, Springfield, IL 62702
Phone
(217) 793-4880
Listed under
For-profit
Medicare CCN
146139
Overall star rating
1 of 5 ★☆☆☆☆
Health inspection rating
2 of 5
Staffing rating
1 of 5
Quality measures rating
1 of 5
Certified beds
99
Average residents per day
90
Ownership
For-profit, limited Liability company
Legal business name
Rutledge-Regency Operations, LLC
Chain
Heritage Operations Group (9 facilities)
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
Feb 18, 2010
Changed ownership in last 12 months
No
Continuing care retirement community
No
Located inside a hospital
No
Resident or family council
Resident council
Sprinklers in all required areas
Yes

CMS certification number 146139. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Mar 13, 2025. CMS lists 38 health citations for this facility across its last three standard inspection cycles and complaint inspections (Apr 20, 2023 to Feb 17, 2026): 9 from complaint inspections, 6 at the “actual harm” level or higher, including 1 at “immediate jeopardy”.

InspectionCitationSeverity
Feb 17, 2026Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care · complaint inspection		G
Actual harm, isolated
Mar 13, 2025Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Rights		D
Potential for more than minimal harm, isolated
Mar 13, 2025Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Resident Rights		D
Potential for more than minimal harm, isolated
Mar 13, 2025Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Resident Assessment and Care Planning		D
Potential for more than minimal harm, isolated
Mar 13, 2025Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning		D
Potential for more than minimal harm, isolated
Mar 13, 2025Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care		D
Potential for more than minimal harm, isolated
Mar 13, 2025Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care		D
Potential for more than minimal harm, isolated
Mar 13, 2025Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care		D
Potential for more than minimal harm, isolated
Mar 13, 2025Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care		D
Potential for more than minimal harm, isolated
Mar 13, 2025Provide safe, appropriate dialysis care/services for a resident who requires such services.
Quality of Life and Care		D
Potential for more than minimal harm, isolated
Mar 13, 2025Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with…
Quality of Life and Care		D
Potential for more than minimal harm, isolated
Mar 13, 2025Ensure that residents are free from significant medication errors.
Pharmacy Service		D
Potential for more than minimal harm, isolated

Showing the 12 most recent of 38. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records 4 fines totalling $210,507 and 1 denial of Medicare payment for new admissions in the last three years.

Feb 17, 2026Fine: $37,310
Mar 13, 2025Fine: $55,754
Mar 13, 2025Payment denial for 10 days from Apr 16, 2025
Sep 25, 2024Fine: $100,276
Feb 29, 2024Fine: $17,167

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
2.96 hours
Registered nurse (RN) time per resident per day
0.65 hours
Nurse aide time per resident per day
1.99 hours
Total nurse staffing on weekends
2.59 hours
Nursing staff turnover (yearly)
57%
RN turnover (yearly)
64%
Administrators who left in the past year
2

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

Other nursing homes in Springfield

Concordia Village Care Center4101 West Iles Avenue · Springfield, IL 62711 · (217) 793-9429 · Nonprofit15 health citations in 3 inspection cycles · last standard inspection Jan 8, 2026 · $8,678 in CMS fines (3 yrs)Medicare & Medicaid certified5★ overall (CMS)Springfield Suites Rehab and Nursing3089 Old Jacksonville Road · Springfield, IL 62704 · (217) 787-0000 · For-profit28 health citations in 3 inspection cycles · last standard inspection Dec 3, 2025 · no CMS fines in 3 yrsMedicare & Medicaid certified3★ overall (CMS)Avenues at Springfield525 So Martin Luther King Dr · Springfield, IL 62703 · (217) 789-1680 · For-profit25 health citations in 3 inspection cycles · last standard inspection Jan 29, 2026 · no CMS fines in 3 yrsMedicaid-certified2★ overall (CMS)Arc at Sangamon Valley3400 West Washington · Springfield, IL 62711 · (217) 787-9600 · Nonprofit81 health citations in 3 inspection cycles · last standard inspection Sep 26, 2024 · $597,556 in CMS fines (3 yrs)Medicare & Medicaid certified1★ overall (CMS)Arcadia Care on the Hill555 West Carpenter · Springfield, IL 62702 · (217) 525-1880 · For-profit33 health citations in 3 inspection cycles · last standard inspection Sep 17, 2025 · $229,143 in CMS fines (3 yrs)Medicare & Medicaid certified1★ overall (CMS)

All 6 in Springfield →