Regency Care
Nursing home in Springfield, IL
Medicare & Medicaid certified1★ overall (CMS)
We send it to Regency Care if we can reach them by email, and we have no way to update you at a phone number. To be sure, call them: (217) 793-4880.
Public-record details
- Address
- 2120 West Washington, Springfield, IL 62702
- Phone
- (217) 793-4880
- Listed under
- For-profit
- Medicare CCN
- 146139
- Overall star rating
- 1 of 5 ★☆☆☆☆
- Health inspection rating
- 2 of 5
- Staffing rating
- 1 of 5
- Quality measures rating
- 1 of 5
- Certified beds
- 99
- Average residents per day
- 88
- Ownership
- For-profit, limited Liability company
- Legal business name
- Rutledge-Regency Operations, LLC
- Chain
- Heritage Operations Group (9 facilities)
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Feb 18, 2010
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: May 29, 2026. CMS lists 40 health citations for this facility across its last three standard inspection cycles and complaint inspections (Nov 14, 2023 to Aug 10, 2026): 10 from complaint inspections, 5 at the “actual harm” level or higher, including 1 at “immediate jeopardy”.
| Inspection | Citation | Severity |
|---|---|---|
| Aug 10, 2026 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D |
| Aug 10, 2026 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | G |
| May 29, 2026 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D |
| May 29, 2026 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. | D |
| May 29, 2026 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D |
| May 29, 2026 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D |
| May 29, 2026 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in… | F |
| May 29, 2026 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F |
| May 29, 2026 | Provide and implement an infection prevention and control program. | F |
| Feb 17, 2026 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G |
| Mar 13, 2025 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. | D |
| Mar 13, 2025 | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. | D |
Fines and payment denials
CMS records 4 fines totalling $197,449 and 1 denial of Medicare payment for new admissions in the last three years.
| Feb 17, 2026 | Fine: $24,252 |
| Mar 13, 2025 | Fine: $55,754 |
| Mar 13, 2025 | Payment denial for 10 days from Apr 16, 2025 |
| Sep 25, 2024 | Fine: $100,276 |
| Feb 29, 2024 | Fine: $17,167 |
Staffing
- Total nurse staffing per resident per day
- 3.01 hours
- Registered nurse (RN) time per resident per day
- 0.57 hours
- Nurse aide time per resident per day
- 2.05 hours
- Total nurse staffing on weekends
- 2.67 hours
- Nursing staff turnover (yearly)
- 52%
- RN turnover (yearly)
- 55%
- Administrators who left in the past year
- 2
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.
Other nursing homes in Springfield
Public record, not an endorsement. This listing was compiled from public records as of 2026-11-07 and may be incomplete or out of date. Nursing Home Inspections does not vet, employ, recommend or guarantee nursing homes; a badge reflects only what the public record showed on that date. Confirm current details with the official record before you decide. The information on Nursing Home Inspections is not medical advice and does not replace a doctor, nurse, discharge planner or other qualified professional. Do not use it to make decisions about diagnosis or treatment. If you have a medical emergency, call 911. Full disclaimer · Report an error