Carmel Health & Living Community
Nursing home in Carmel, IN
Medicare & Medicaid certified2★ overall (CMS)
Public-record details
- Address
- 118 Medical Dr, Carmel, IN 46032
- Phone
- (317) 844-4211
- Listed under
- Government-owned
- Medicare CCN
- 155181
- Overall star rating
- 2 of 5 ★★☆☆☆
- Health inspection rating
- 2 of 5
- Staffing rating
- 2 of 5
- Quality measures rating
- 3 of 5
- Certified beds
- 188
- Average residents per day
- 139
- Ownership
- Government, county
- Legal business name
- Riverview Hospital
- Chain
- Cardon & Associates (19 facilities)
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Apr 24, 1978
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Sep 25, 2025. CMS lists 30 health citations for this facility across its last three standard inspection cycles and complaint inspections (Oct 27, 2023 to Nov 13, 2025): 6 from complaint inspections, 2 at the “actual harm” level or higher.
| Inspection | Citation | Severity |
|---|---|---|
| Nov 13, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G |
| Sep 25, 2025 | Allow residents to self-administer drugs if determined clinically appropriate. | D |
| Sep 25, 2025 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D |
| Sep 25, 2025 | Provide safe and appropriate respiratory care for a resident when needed. | D |
| Sep 25, 2025 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | D |
| Sep 25, 2025 | Ensure each resident’s drug regimen must be free from unnecessary drugs. | D |
| Sep 25, 2025 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | E |
| Sep 25, 2025 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in… | E |
| Sep 25, 2025 | Ensure that residents are free from significant medication errors. | G |
| Jan 8, 2025 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D |
| Nov 4, 2024 | Ensure residents have reasonable access to and privacy in their use of communication methods. | D |
| Nov 4, 2024 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. | D |
Fines and payment denials
CMS records 1 fine totalling $14,015 in the last three years.
| Nov 13, 2025 | Fine: $14,015 |
Staffing
- Total nurse staffing per resident per day
- 3.64 hours
- Registered nurse (RN) time per resident per day
- 0.47 hours
- Nurse aide time per resident per day
- 2.01 hours
- Total nurse staffing on weekends
- 3.15 hours
- Nursing staff turnover (yearly)
- 70%
- RN turnover (yearly)
- 61%
- Administrators who left in the past year
- 0
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.
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