Nursing HomeInspections

Carmel Health & Living Community

Nursing home in Carmel, IN

Medicare & Medicaid certified2★ overall (CMS)

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Public-record details

Address
118 Medical Dr, Carmel, IN 46032
Phone
(317) 844-4211
Listed under
Government-owned
Medicare CCN
155181
Overall star rating
2 of 5 ★★☆☆☆
Health inspection rating
2 of 5
Staffing rating
2 of 5
Quality measures rating
3 of 5
Certified beds
188
Average residents per day
137
Ownership
Government, county
Legal business name
Riverview Hospital
Chain
Cardon & Associates (19 facilities)
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
Apr 24, 1978
Changed ownership in last 12 months
No
Continuing care retirement community
No
Located inside a hospital
No
Resident or family council
Resident council
Sprinklers in all required areas
Yes

CMS certification number 155181. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-11-07.

Inspection record

Most recent standard health inspection: Sep 25, 2025. CMS lists 30 health citations for this facility across its last three standard inspection cycles and complaint inspections (Oct 27, 2023 to Nov 13, 2025): 6 from complaint inspections, 2 at the “actual harm” level or higher.

InspectionCitationSeverity
Nov 13, 2025Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care · complaint inspection
G
Actual harm, isolated
Sep 25, 2025Allow residents to self-administer drugs if determined clinically appropriate.
Resident Rights
D
Potential for more than minimal harm, isolated
Sep 25, 2025Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care
D
Potential for more than minimal harm, isolated
Sep 25, 2025Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care
D
Potential for more than minimal harm, isolated
Sep 25, 2025Provide safe, appropriate dialysis care/services for a resident who requires such services.
Quality of Life and Care
D
Potential for more than minimal harm, isolated
Sep 25, 2025Ensure each resident’s drug regimen must be free from unnecessary drugs.
Pharmacy Service
D
Potential for more than minimal harm, isolated
Sep 25, 2025Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service
E
Potential for more than minimal harm, pattern
Sep 25, 2025Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in…
Pharmacy Service
E
Potential for more than minimal harm, pattern
Sep 25, 2025Ensure that residents are free from significant medication errors.
Pharmacy Service
G
Actual harm, isolated
Jan 8, 2025Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service · complaint inspection
D
Potential for more than minimal harm, isolated
Nov 4, 2024Ensure residents have reasonable access to and privacy in their use of communication methods.
Resident Rights
D
Potential for more than minimal harm, isolated
Nov 4, 2024Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Resident Assessment and Care Planning
D
Potential for more than minimal harm, isolated

Showing the 12 most recent of 30. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Oct 1, 2026.

Fines and payment denials

CMS records 1 fine totalling $9,110 in the last three years.

Nov 13, 2025Fine: $9,110

Source: CMS Penalties file, processed Oct 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
3.71 hours
Registered nurse (RN) time per resident per day
0.43 hours
Nurse aide time per resident per day
1.99 hours
Total nurse staffing on weekends
3.27 hours
Nursing staff turnover (yearly)
66%
RN turnover (yearly)
70%
Administrators who left in the past year
0

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

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