The Retreat at the Stratford
Nursing home in Carmel, IN
Medicare-certified4★ overall (CMS)
Public-record details
- Address
- 2460 Glebe St, Carmel, IN 46032
- Phone
- (317) 733-9560
- Listed under
- For-profit, 4–5 star overall rating, Part of a retirement community
- Medicare CCN
- 155794
- Overall star rating
- 4 of 5 ★★★★☆
- Health inspection rating
- 4 of 5
- Staffing rating
- 4 of 5
- Quality measures rating
- 3 of 5
- Certified beds
- 18
- Average residents per day
- 11
- Ownership
- For-profit, corporation
- Legal business name
- Stratford Retirement, LLC
- Chain
- Senior Living Communities (9 facilities)
- Certified for
- Medicare
- First approved by Medicare/Medicaid
- Jan 4, 2012
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- Yes
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Feb 12, 2026. CMS lists 12 health citations for this facility across its last three standard inspection cycles and complaint inspections (Apr 5, 2024 to Feb 12, 2026): 4 from complaint inspections, 0 at the “actual harm” level or higher.
| Inspection | Citation | Severity |
|---|---|---|
| Feb 12, 2026 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D |
| Jun 2, 2025 | Allow residents to self-administer drugs if determined clinically appropriate. | D |
| Jun 2, 2025 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D |
| Mar 7, 2025 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance… | D |
| Mar 7, 2025 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D |
| Mar 7, 2025 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D |
| Mar 7, 2025 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D |
| Mar 7, 2025 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in… | D |
| Mar 7, 2025 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | D |
| Apr 5, 2024 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D |
| Apr 5, 2024 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | D |
| Apr 5, 2024 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F |
Fines and payment denials
CMS records 0 fines totalling $0 and 1 denial of Medicare payment for new admissions in the last three years.
| Mar 27, 2025 | Payment denial for 6 days from Jun 27, 2025 |
Staffing
- Total nurse staffing per resident per day
- 6.50 hours
- Registered nurse (RN) time per resident per day
- 1.49 hours
- Nurse aide time per resident per day
- 3.61 hours
- Total nurse staffing on weekends
- 6.05 hours
- Nursing staff turnover (yearly)
- 77%
- RN turnover (yearly)
- 88%
- Administrators who left in the past year
- 1
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.
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