Nursing HomeInspections

Restoracy of Carmel

Nursing home in Carmel, IN

Medicare & Medicaid certified4★ overall (CMS)

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Public-record details

Address
616 Green House Way, Carmel, IN 46032
Phone
(317) 401-8888
Listed under
For-profit, 4–5 star overall rating, No fines or payment denials in 3 years
Medicare CCN
155846
Overall star rating
4 of 5 ★★★★☆
Health inspection rating
3 of 5
Staffing rating
2 of 5
Quality measures rating
5 of 5
Certified beds
72
Average residents per day
69
Ownership
For-profit, limited Liability company
Legal business name
Major Hospital
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
Jun 1, 2016
Changed ownership in last 12 months
No
Continuing care retirement community
No
Located inside a hospital
No
Resident or family council
Resident council
Sprinklers in all required areas
Partial

CMS certification number 155846. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-11-07.

Inspection record

Most recent standard health inspection: Feb 20, 2026. CMS lists 22 health citations for this facility across its last three standard inspection cycles and complaint inspections (Feb 23, 2024 to Feb 20, 2026): 1 from complaint inspections, 0 at the “actual harm” level or higher.

InspectionCitationSeverity
Feb 20, 2026Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights		D
Potential for more than minimal harm, isolated
Feb 20, 2026Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Resident Rights		D
Potential for more than minimal harm, isolated
Feb 20, 2026Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Resident Assessment and Care Planning		D
Potential for more than minimal harm, isolated
Feb 20, 2026Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service		D
Potential for more than minimal harm, isolated
Feb 20, 2026Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary		D
Potential for more than minimal harm, isolated
Feb 20, 2026Provide and implement an infection prevention and control program.
Infection Control		E
Potential for more than minimal harm, pattern
Feb 26, 2025Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights		D
Potential for more than minimal harm, isolated
Feb 26, 2025Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care		D
Potential for more than minimal harm, isolated
Feb 26, 2025Provide and implement an infection prevention and control program.
Infection Control		D
Potential for more than minimal harm, isolated
Aug 7, 2024Protect each resident from the wrongful use of the resident's belongings or money.
Freedom from Abuse, Neglect, and Exploitation · complaint inspection		D
Potential for more than minimal harm, isolated
Feb 23, 2024Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights		D
Potential for more than minimal harm, isolated
Feb 23, 2024Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Resident Assessment and Care Planning		D
Potential for more than minimal harm, isolated

Showing the 12 most recent of 22. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Oct 1, 2026.

Fines and payment denials

CMS records no fines or payment denials for this facility in the last three years.

Source: CMS Penalties file, processed Oct 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
5.41 hours
Registered nurse (RN) time per resident per day
0.39 hours
Nurse aide time per resident per day
4.11 hours
Total nurse staffing on weekends
5.23 hours
Nursing staff turnover (yearly)
61%
RN turnover (yearly)
70%
Administrators who left in the past year
1

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

Other nursing homes in Carmel

Bridgewater Healthcare Center14751 Carey Road · Carmel, IN 46033 · (317) 575-2208 · For-profit18 health citations in 3 inspection cycles · last standard inspection May 13, 2026 · no CMS fines in 3 yrsMedicare & Medicaid certified5★ overall (CMS)
The Barrington of Carmel1335 S Guilford Road · Carmel, IN 46032 · (317) 810-1800 · Nonprofit4 health citations in 3 inspection cycles · last standard inspection Sep 5, 2025 · no CMS fines in 3 yrsMedicare-certified5★ overall (CMS)
Majestic Care of Carmel12999 N Pennsylvania St · Carmel, IN 46032 · (317) 848-2448 · For-profit24 health citations in 3 inspection cycles · last standard inspection Jul 28, 2025 · no CMS fines in 3 yrsMedicare & Medicaid certified4★ overall (CMS)
The Retreat at the Stratford2460 Glebe St · Carmel, IN 46032 · (317) 733-9560 · For-profit12 health citations in 3 inspection cycles · last standard inspection Feb 12, 2026 · no CMS fines in 3 yrsMedicare-certified4★ overall (CMS)
Wellbrooke of Carmel12315 Pennsylvania Street · Carmel, IN 46032 · (317) 569-7200 · For-profit25 health citations in 3 inspection cycles · last standard inspection Jan 21, 2026 · $15,646 in CMS fines (3 yrs)Medicare & Medicaid certified3★ overall (CMS)
Carmel Health & Living Community118 Medical Dr · Carmel, IN 46032 · (317) 844-4211 · Government-owned30 health citations in 3 inspection cycles · last standard inspection Sep 25, 2025 · $9,110 in CMS fines (3 yrs)Medicare & Medicaid certified2★ overall (CMS)
McGivney Health Care Center2907 East Smoky Row · Carmel, IN 46033 · (317) 846-0265 · Nonprofit44 health citations in 3 inspection cycles · last standard inspection Aug 26, 2025 · no CMS fines in 3 yrsMedicare & Medicaid certified1★ overall (CMS)

All 8 in Carmel →

Public record, not an endorsement. This listing was compiled from public records as of 2026-11-07 and may be incomplete or out of date. Nursing Home Inspections does not vet, employ, recommend or guarantee nursing homes; a badge reflects only what the public record showed on that date. Confirm current details with the official record before you decide. The information on Nursing Home Inspections is not medical advice and does not replace a doctor, nurse, discharge planner or other qualified professional. Do not use it to make decisions about diagnosis or treatment. If you have a medical emergency, call 911. Full disclaimer · Report an error