The Waters of New Castle
Nursing home in New Castle, IN
Medicare & Medicaid certified3★ overall (CMS)
Public-record details
- Address
- 1000 N 16th St, New Castle, IN 47362
- Phone
- (765) 521-1420
- Listed under
- Nonprofit, No fines in 3 years
- Medicare CCN
- 155304
- Overall star rating
- 3 of 5 ★★★☆☆
- Health inspection rating
- 3 of 5
- Staffing rating
- 2 of 5
- Quality measures rating
- 4 of 5
- Certified beds
- 66
- Average residents per day
- 59
- Ownership
- Nonprofit, corporation
- Legal business name
- Henry County Memorial Hospital
- Chain
- Infinity Healthcare Consulting (69 facilities)
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Aug 12, 1987
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- Yes
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Jan 16, 2026. CMS lists 12 health citations for this facility across its last three standard inspection cycles and complaint inspections (Sep 29, 2023 to Apr 14, 2026): 3 from complaint inspections, 1 at the “actual harm” level or higher.
| Inspection | Citation | Severity |
|---|---|---|
| Apr 14, 2026 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G |
| Feb 17, 2026 | Ensure that residents are free from significant medication errors. | D |
| Jan 16, 2026 | Reasonably accommodate the needs and preferences of each resident. | D |
| Jan 16, 2026 | Provide safe and appropriate respiratory care for a resident when needed. | D |
| Jan 16, 2026 | Provide safe, appropriate pain management for a resident who requires such services. | D |
| Jan 16, 2026 | Ensure each resident’s drug regimen must be free from unnecessary drugs. | D |
| May 1, 2024 | Ensure each resident receives an accurate assessment. | D |
| Sep 29, 2023 | Reasonably accommodate the needs and preferences of each resident. | D |
| Sep 29, 2023 | Keep residents' personal and medical records private and confidential. | D |
| Sep 29, 2023 | Ensure each resident receives an accurate assessment. | D |
| Sep 29, 2023 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D |
| Sep 29, 2023 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D |
Fines and payment denials
CMS records no fines or payment denials for this facility in the last three years.
Staffing
- Total nurse staffing per resident per day
- 3.26 hours
- Registered nurse (RN) time per resident per day
- 0.62 hours
- Nurse aide time per resident per day
- 1.96 hours
- Total nurse staffing on weekends
- 2.88 hours
- Nursing staff turnover (yearly)
- 25%
- RN turnover (yearly)
- 0%
- Administrators who left in the past year
- 0
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.