Hickory Creek at New Castle
Nursing home in New Castle, IN
Medicare & Medicaid certified2★ overall (CMS)
Public-record details
- Address
- 901 N 16th Street, New Castle, IN 47362
- Phone
- (765) 529-4695
- Listed under
- Nonprofit, No fines in 3 years
- Medicare CCN
- 155459
- Overall star rating
- 2 of 5 ★★☆☆☆
- Health inspection rating
- 3 of 5
- Staffing rating
- 1 of 5
- Quality measures rating
- 3 of 5
- Certified beds
- 36
- Average residents per day
- 31
- Ownership
- Nonprofit, other
- Legal business name
- Henry County Memorial Hospital
- Chain
- American Senior Communities (90 facilities)
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Jun 1, 1992
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: May 29, 2026. CMS lists 16 health citations for this facility across its last three standard inspection cycles and complaint inspections (Apr 5, 2024 to May 29, 2026): 5 from complaint inspections, 0 at the “actual harm” level or higher.
| Inspection | Citation | Severity |
|---|---|---|
| May 29, 2026 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D |
| May 29, 2026 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D |
| May 29, 2026 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D |
| May 29, 2026 | Provide safe and appropriate respiratory care for a resident when needed. | D |
| May 29, 2026 | Provide safe, appropriate pain management for a resident who requires such services. | D |
| May 29, 2026 | Ensure each resident’s drug regimen must be free from unnecessary drugs. | D |
| Aug 12, 2025 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D |
| Aug 12, 2025 | Ensure each resident must receive and the facility must provide necessary behavioral health care and services. | D |
| Aug 12, 2025 | Provide medically-related social services to help each resident achieve the highest possible quality of life. | D |
| May 8, 2025 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D |
| May 8, 2025 | Reasonably accommodate the needs and preferences of each resident. | D |
| May 8, 2025 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D |
Fines and payment denials
CMS records no fines or payment denials for this facility in the last three years.
Staffing
- Total nurse staffing per resident per day
- 3.55 hours
- Registered nurse (RN) time per resident per day
- 0.54 hours
- Nurse aide time per resident per day
- 1.88 hours
- Total nurse staffing on weekends
- 3.25 hours
- Nursing staff turnover (yearly)
- 69%
- Administrators who left in the past year
- 0
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.