Rolling Hills Healthcare Center
Nursing home in New Albany, IN
Medicare & Medicaid certified2★ overall (CMS)
Public-record details
- Address
- 3625 St Joseph Rd, New Albany, IN 47150
- Phone
- (812) 948-0670
- Listed under
- Nonprofit, No fines in 3 years
- Medicare CCN
- 155488
- Overall star rating
- 2 of 5 ★★☆☆☆
- Health inspection rating
- 2 of 5
- Staffing rating
- 3 of 5
- Quality measures rating
- 4 of 5
- Certified beds
- 115
- Average residents per day
- 106
- Ownership
- Nonprofit, corporation
- Legal business name
- Adams County Memorial Hospital
- Chain
- Communicare Health (110 facilities)
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Jun 1, 1993
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: May 8, 2025. CMS lists 36 health citations for this facility across its last three standard inspection cycles and complaint inspections (Mar 3, 2023 to Feb 23, 2026): 14 from complaint inspections, 0 at the “actual harm” level or higher.
| Inspection | Citation | Severity |
|---|---|---|
| Feb 23, 2026 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D |
| Feb 23, 2026 | Provide safe and appropriate respiratory care for a resident when needed. | D |
| Nov 13, 2025 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | E |
| Sep 8, 2025 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D |
| Jun 2, 2025 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D |
| May 8, 2025 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D |
| May 8, 2025 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D |
| May 8, 2025 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D |
| May 8, 2025 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D |
| May 8, 2025 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E |
| Jan 28, 2025 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D |
| Jan 28, 2025 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in… | E |
Fines and payment denials
CMS records no fines or payment denials for this facility in the last three years.
Staffing
- Total nurse staffing per resident per day
- 3.09 hours
- Registered nurse (RN) time per resident per day
- 0.42 hours
- Nurse aide time per resident per day
- 2.07 hours
- Total nurse staffing on weekends
- 2.83 hours
- Nursing staff turnover (yearly)
- 34%
- RN turnover (yearly)
- 20%
- Administrators who left in the past year
- 0
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.
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