Nursing HomeInspections

Lincoln Hills of New Albany

Nursing home in New Albany, IN

Medicare & Medicaid certified4★ overall (CMS)

Call (812) 948-1311Send a messageMap ↗

Public-record details

Address
326 Country Club Drive, New Albany, IN 47150
Phone
(812) 948-1311
Listed under
Government-owned, 4–5 star overall rating
Medicare CCN
155614
Overall star rating
4 of 5 ★★★★☆
Health inspection rating
3 of 5
Staffing rating
3 of 5
Quality measures rating
5 of 5
Certified beds
156
Average residents per day
124
Ownership
Government, county
Legal business name
Riverview Hospital
Chain
Cardon & Associates (19 facilities)
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
Jan 1, 1997
Changed ownership in last 12 months
No
Continuing care retirement community
No
Located inside a hospital
Yes
Sprinklers in all required areas
Yes

CMS certification number 155614. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Dec 5, 2025. CMS lists 15 health citations for this facility across its last three standard inspection cycles and complaint inspections (Aug 29, 2023 to Dec 5, 2025): 2 from complaint inspections, 2 at the “actual harm” level or higher.

InspectionCitationSeverity
Dec 5, 2025Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning
D
Potential for more than minimal harm, isolated
Dec 5, 2025Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights
E
Potential for more than minimal harm, pattern
Dec 5, 2025Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary
E
Potential for more than minimal harm, pattern
Feb 27, 2025Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning · complaint inspection
D
Potential for more than minimal harm, isolated
Sep 30, 2024Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care
D
Potential for more than minimal harm, isolated
Sep 30, 2024Honor the resident's right to organize and participate in resident/family groups in the facility.
Resident Rights
E
Potential for more than minimal harm, pattern
Sep 30, 2024Ensure residents have reasonable access to and privacy in their use of communication methods.
Resident Rights
E
Potential for more than minimal harm, pattern
Sep 30, 2024Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service
E
Potential for more than minimal harm, pattern
Sep 30, 2024Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care
G
Actual harm, isolated
Dec 18, 2023Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
Quality of Life and Care · complaint inspection
D
Potential for more than minimal harm, isolated
Aug 29, 2023Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights
D
Potential for more than minimal harm, isolated
Aug 29, 2023Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care
D
Potential for more than minimal harm, isolated

Showing the 12 most recent of 15. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records 1 fine totalling $12,649 in the last three years.

Sep 30, 2024Fine: $12,649

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
3.62 hours
Registered nurse (RN) time per resident per day
0.60 hours
Nurse aide time per resident per day
2.01 hours
Total nurse staffing on weekends
3.09 hours
Nursing staff turnover (yearly)
46%
RN turnover (yearly)
19%
Administrators who left in the past year
0

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

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