Charlestown Place at New Albany
Nursing home in New Albany, IN
Medicare & Medicaid certified1★ overall (CMS)
Public-record details
- Address
- 4915 Charlestown Rd, New Albany, IN 47150
- Phone
- (812) 945-5221
- Listed under
- Government-owned, Part of a retirement community
- Medicare CCN
- 155668
- Overall star rating
- 1 of 5 ★☆☆☆☆
- Health inspection rating
- 1 of 5
- Staffing rating
- 3 of 5
- Quality measures rating
- 4 of 5
- Certified beds
- 158
- Average residents per day
- 140
- Ownership
- Government, hospital district
- Legal business name
- Daviess County Hospital
- Chain
- Exceptional Living Centers (10 facilities)
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Nov 12, 1999
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- Yes
- Located inside a hospital
- Yes
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Aug 29, 2025. CMS lists 57 health citations for this facility across its last three standard inspection cycles and complaint inspections (Jul 31, 2023 to Jun 18, 2026): 38 from complaint inspections, 4 at the “actual harm” level or higher, including 1 at “immediate jeopardy”.
| Inspection | Citation | Severity |
|---|---|---|
| Jun 18, 2026 | Give the resident's representative the ability to exercise the resident's rights. | D |
| Jun 18, 2026 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D |
| Jun 18, 2026 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D |
| Jun 18, 2026 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D |
| Jun 18, 2026 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D |
| May 11, 2026 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D |
| May 11, 2026 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D |
| May 11, 2026 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D |
| Mar 20, 2026 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | J |
| Dec 11, 2025 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D |
| Dec 11, 2025 | Provide for the safe, appropriate administration of IV fluids for a resident when needed. | D |
| Dec 11, 2025 | Provide safe and appropriate respiratory care for a resident when needed. | D |
Fines and payment denials
CMS records 1 fine totalling $26,685 in the last three years.
| Mar 20, 2026 | Fine: $26,685 |
Staffing
- Total nurse staffing per resident per day
- 4.01 hours
- Registered nurse (RN) time per resident per day
- 0.66 hours
- Nurse aide time per resident per day
- 2.24 hours
- Total nurse staffing on weekends
- 3.62 hours
- Nursing staff turnover (yearly)
- 65%
- RN turnover (yearly)
- 54%
- Administrators who left in the past year
- 1
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.
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