Nursing HomeInspections

Willow Wood at Woldenberg Village

Nursing home in New Orleans, LA

Medicare & Medicaid certified3★ overall (CMS)

Call (504) 367-5640Send a messageMap ↗

Public-record details

Address
3701 Behrman Place, New Orleans, LA 70114
Phone
(504) 367-5640
Listed under
Nonprofit, Part of a retirement community
Medicare CCN
195156
Overall star rating
3 of 5 ★★★☆☆
Health inspection rating
3 of 5
Staffing rating
2 of 5
Quality measures rating
3 of 5
Certified beds
120
Average residents per day
112
Ownership
Nonprofit, other
Legal business name
Woldenberg Village INC
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
Jan 28, 1991
Changed ownership in last 12 months
No
Continuing care retirement community
Yes
Located inside a hospital
No
Resident or family council
Resident council
Sprinklers in all required areas
Yes

CMS certification number 195156. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Jul 2, 2025. CMS lists 17 health citations for this facility across its last three standard inspection cycles and complaint inspections (Aug 24, 2023 to Jul 2, 2025): 5 from complaint inspections, 1 at the “actual harm” level or higher.

InspectionCitationSeverity
Jul 2, 2025Allow residents to self-administer drugs if determined clinically appropriate.
Resident Rights		D
Potential for more than minimal harm, isolated
Jul 2, 2025Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Resident Assessment and Care Planning		D
Potential for more than minimal harm, isolated
Jul 2, 2025Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care		D
Potential for more than minimal harm, isolated
Jul 2, 2025Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Quality of Life and Care		D
Potential for more than minimal harm, isolated
Jul 2, 2025Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary		D
Potential for more than minimal harm, isolated
Jul 2, 2025Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care		E
Potential for more than minimal harm, pattern
Jul 2, 2025Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care		E
Potential for more than minimal harm, pattern
May 6, 2025Post nurse staffing information every day.
Nursing and Physician Services · complaint inspection		B
Potential for minimal harm, pattern
May 6, 2025Limit the charges against residents' personal funds for items or services for which payment is made under Medicare or Medicaid.
Resident Rights · complaint inspection		D
Potential for more than minimal harm, isolated
May 6, 2025Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Resident Rights · complaint inspection		D
Potential for more than minimal harm, isolated
Jul 10, 2024Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in…
Pharmacy Service		E
Potential for more than minimal harm, pattern
Jul 10, 2024Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary		E
Potential for more than minimal harm, pattern

Showing the 12 most recent of 17. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records 1 fine totalling $40,248 in the last three years.

Nov 21, 2023Fine: $40,248

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
4.37 hours
Registered nurse (RN) time per resident per day
0.19 hours
Nurse aide time per resident per day
2.60 hours
Total nurse staffing on weekends
3.61 hours
Nursing staff turnover (yearly)
50%
RN turnover (yearly)
80%
Administrators who left in the past year
1

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

Other nursing homes in New Orleans

John J Hainkel Jr Home and Rehabilitation Center612 Henry Clay Avenue · New Orleans, LA 70118 · (504) 896-5900 · Nonprofit6 health citations in 3 inspection cycles · last standard inspection Apr 16, 2026 · no CMS fines in 3 yrsMedicare & Medicaid certified5★ overall (CMS)Covenant Home5919 Magazine Street · New Orleans, LA 70115 · (504) 897-6216 · Nonprofit16 health citations in 3 inspection cycles · last standard inspection May 20, 2026 · no CMS fines in 3 yrsMedicare & Medicaid certified4★ overall (CMS)Jo Ellen Smith Convalescent Center4502 General Meyer Avenue · New Orleans, LA 70131 · (504) 361-7923 · For-profit15 health citations in 3 inspection cycles · last standard inspection Mar 12, 2026 · no CMS fines in 3 yrsMedicare & Medicaid certified4★ overall (CMS)Our Lady of Wisdom Community Care Center5600 General Degaulle Dr · New Orleans, LA 70131 · (504) 394-5991 · Nonprofit14 health citations in 3 inspection cycles · last standard inspection Jun 17, 2026 · no CMS fines in 3 yrsMedicare & Medicaid certified4★ overall (CMS)Chateau De Notre Dame Community Care Center2832 Burdette Street · New Orleans, LA 70125 · (504) 866-2741 · Nonprofit28 health citations in 3 inspection cycles · last standard inspection Jun 4, 2025 · $36,265 in CMS fines (3 yrs)Medicare & Medicaid certified2★ overall (CMS)St. Margaret's Daughters Home3525 Bienville St · New Orleans, LA 70119 · (504) 279-6414 · For-profit34 health citations in 3 inspection cycles · last standard inspection Aug 20, 2025 · no CMS fines in 3 yrsMedicare & Medicaid certified2★ overall (CMS)Ferncrest Manor Living Center14500 Haynes Blvd. · New Orleans, LA 70128 · (504) 246-1426 · For-profit51 health citations in 3 inspection cycles · last standard inspection May 20, 2026 · $282,413 in CMS fines (3 yrs)Medicare & Medicaid certified1★ overall (CMS)Lafon Nursing Facility of the Holy Family6900 Chef Menteur Hwy · New Orleans, LA 70126 · (504) 241-6285 · Nonprofit34 health citations in 3 inspection cycles · last standard inspection Aug 27, 2025 · $156,653 in CMS fines (3 yrs)Medicare & Medicaid certified1★ overall (CMS)

All 11 in New Orleans →