Ferncrest Manor Living Center

Nursing home in New Orleans, LA

Medicare & Medicaid certified1★ overall (CMS)

Call (504) 246-1426 Send a message Map ↗

Public-record details

Address: 14500 Haynes Blvd., New Orleans, LA 70128
Phone: (504) 246-1426
Listed under: For-profit
Medicare CCN: 195214
Overall star rating: 1 of 5 ★☆☆☆☆
Health inspection rating: 1 of 5
Staffing rating: 1 of 5
Quality measures rating: 2 of 5
Certified beds: 200
Average residents per day: 133
Ownership: For-profit, limited Liability company
Legal business name: Prestige Care LLC
Certified for: Medicare and Medicaid
First approved by Medicare/Medicaid: Apr 8, 1987
Changed ownership in last 12 months: No
Continuing care retirement community: No
Located inside a hospital: No
Resident or family council: Resident council
Sprinklers in all required areas: Yes

CMS certification number 195214. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: May 20, 2026. CMS lists 51 health citations for this facility across its last three standard inspection cycles and complaint inspections (Sep 20, 2023 to Jun 16, 2026): 24 from complaint inspections, 2 at the “actual harm” level or higher, including 1 at “immediate jeopardy”.

Inspection	Citation	Severity
Jun 16, 2026	Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. Environmental · complaint inspection	E Potential for more than minimal harm, pattern
May 20, 2026	Keep residents' personal and medical records private and confidential. Resident Rights	D Potential for more than minimal harm, isolated
May 20, 2026	Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care	D Potential for more than minimal harm, isolated
May 20, 2026	Ensure each resident’s drug regimen must be free from unnecessary drugs. Pharmacy Service	D Potential for more than minimal harm, isolated
May 20, 2026	Keep all essential equipment working safely. Environmental	D Potential for more than minimal harm, isolated
May 20, 2026	Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights	E Potential for more than minimal harm, pattern
May 20, 2026	Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Pharmacy Service	E Potential for more than minimal harm, pattern
May 20, 2026	Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in… Pharmacy Service	E Potential for more than minimal harm, pattern
May 20, 2026	Provide and implement an infection prevention and control program. Infection Control	E Potential for more than minimal harm, pattern
May 20, 2026	Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. Environmental	E Potential for more than minimal harm, pattern
May 20, 2026	Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program. Administration	E Potential for more than minimal harm, pattern
Jun 24, 2025	Keep residents' personal and medical records private and confidential. Resident Rights · complaint inspection	D Potential for more than minimal harm, isolated

Showing the 12 most recent of 51. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records 2 fines totalling $282,413 and 1 denial of Medicare payment for new admissions in the last three years.

Nov 26, 2024	Fine: $50,948
Jan 12, 2024	Fine: $231,465
Jan 12, 2024	Payment denial for 60 days from Feb 9, 2024

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

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