Chateau De Notre Dame Community Care Center

Nursing home in New Orleans, LA

Medicare & Medicaid certified2★ overall (CMS)

Call (504) 866-2741 Send a message Map ↗

Public-record details

Address: 2832 Burdette Street, New Orleans, LA 70125
Phone: (504) 866-2741
Listed under: Nonprofit
Medicare CCN: 195589
Overall star rating: 2 of 5 ★★☆☆☆
Health inspection rating: 2 of 5
Staffing rating: 3 of 5
Quality measures rating: 3 of 5
Certified beds: 171
Average residents per day: 155
Ownership: Nonprofit, corporation
Legal business name: Commcare Corporation
Chain: Commcare Corporation (14 facilities)
Certified for: Medicare and Medicaid
First approved by Medicare/Medicaid: Feb 21, 2004
Changed ownership in last 12 months: No
Continuing care retirement community: No
Located inside a hospital: No
Resident or family council: Resident council
Sprinklers in all required areas: Yes

CMS certification number 195589. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Jun 4, 2025. CMS lists 28 health citations for this facility across its last three standard inspection cycles and complaint inspections (Aug 3, 2023 to Jun 4, 2025): 12 from complaint inspections, 3 at the “actual harm” level or higher, including 3 at “immediate jeopardy”.

Inspection	Citation	Severity
Jun 4, 2025	Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning	D Potential for more than minimal harm, isolated
Jun 4, 2025	Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. Quality of Life and Care	D Potential for more than minimal harm, isolated
Jun 4, 2025	Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care	D Potential for more than minimal harm, isolated
Jun 4, 2025	Provide care or services that was trauma informed and/or culturally competent. Quality of Life and Care	D Potential for more than minimal harm, isolated
May 14, 2025	Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. Nursing and Physician Services · complaint inspection	D Potential for more than minimal harm, isolated
May 14, 2025	Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care · complaint inspection	J Immediate jeopardy, isolated
Mar 19, 2025	Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. Resident Rights · complaint inspection	D Potential for more than minimal harm, isolated
Jul 31, 2024	Ensure each resident must receive and the facility must provide necessary behavioral health care and services. Quality of Life and Care · complaint inspection	D Potential for more than minimal harm, isolated
Jun 13, 2024	Reasonably accommodate the needs and preferences of each resident. Resident Rights	D Potential for more than minimal harm, isolated
Jun 13, 2024	Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning	D Potential for more than minimal harm, isolated
Jun 13, 2024	Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. Quality of Life and Care	D Potential for more than minimal harm, isolated
Jun 13, 2024	Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and… Pharmacy Service	D Potential for more than minimal harm, isolated

Showing the 12 most recent of 28. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records 2 fines totalling $36,265 in the last three years.

May 14, 2025	Fine: $9,580
May 14, 2025	Fine: $26,685

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day: 4.12 hours
Registered nurse (RN) time per resident per day: 0.31 hours
Nurse aide time per resident per day: 2.34 hours
Total nurse staffing on weekends: 3.35 hours
Nursing staff turnover (yearly): 46%
RN turnover (yearly): 40%
Administrators who left in the past year: 0

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

Other nursing homes in New Orleans

All 11 in New Orleans →