Nursing HomeInspections

Western MD Hospital Center

Nursing home in Hagerstown, MD

Medicare & Medicaid certified5★ overall (CMS)

Call (301) 745-4200Send a messageMap ↗

Public-record details

Address
1500 Pennsylvania Avenue, Hagerstown, MD 21742
Phone
(301) 745-4200
Listed under
Government-owned, 4–5 star overall rating
Medicare CCN
215110
Overall star rating
5 of 5 ★★★★★
Health inspection rating
3 of 5
Staffing rating
5 of 5
Quality measures rating
5 of 5
Certified beds
63
Average residents per day
46
Ownership
Government, state
Legal business name
Comptroller of Maryland Central Payroll Bureau
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
Sep 1, 1977
Changed ownership in last 12 months
No
Continuing care retirement community
No
Located inside a hospital
No
Resident or family council
Resident council
Sprinklers in all required areas
Yes

CMS certification number 215110. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Dec 2, 2025. CMS lists 37 health citations for this facility across its last three standard inspection cycles and complaint inspections (May 24, 2019 to Dec 2, 2025): 11 from complaint inspections, 2 at the “actual harm” level or higher, including 1 at “immediate jeopardy”.

InspectionCitationSeverity
Dec 2, 2025Post nurse staffing information every day.
Nursing and Physician Services		C
Potential for minimal harm, widespread
Dec 2, 2025Honor the resident's right to manage his or her financial affairs.
Resident Rights		D
Potential for more than minimal harm, isolated
Dec 2, 2025Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Freedom from Abuse, Neglect, and Exploitation		D
Potential for more than minimal harm, isolated
Dec 2, 2025Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care		D
Potential for more than minimal harm, isolated
Dec 2, 2025Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Environmental		D
Potential for more than minimal harm, isolated
Dec 2, 2025Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Nutrition and Dietary		F
Potential for more than minimal harm, widespread
Dec 2, 2025Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary		F
Potential for more than minimal harm, widespread
Jun 4, 2024Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.
Resident Rights		D
Potential for more than minimal harm, isolated
Jun 4, 2024Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights		D
Potential for more than minimal harm, isolated
Jun 4, 2024Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation · complaint inspection		D
Potential for more than minimal harm, isolated
Jun 4, 2024Respond appropriately to all alleged violations.
Freedom from Abuse, Neglect, and Exploitation · complaint inspection		D
Potential for more than minimal harm, isolated
Jun 4, 2024Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
Resident Rights		D
Potential for more than minimal harm, isolated

Showing the 12 most recent of 37. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records 2 fines totalling $24,060 in the last three years.

Jun 4, 2024Fine: $8,018
Jun 4, 2024Fine: $16,042

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
7.40 hours
Registered nurse (RN) time per resident per day
3.15 hours
Nurse aide time per resident per day
3.15 hours
Total nurse staffing on weekends
6.76 hours
Nursing staff turnover (yearly)
19%
RN turnover (yearly)
17%
Administrators who left in the past year
1

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

Other nursing homes in Hagerstown

Coffman Nursing Home1304 Pennsylvania Avenue · Hagerstown, MD 21742 · (301) 733-2914 · Nonprofit45 health citations in 3 inspection cycles · last standard inspection Jul 23, 2025 · no CMS fines in 3 yrsMedicare & Medicaid certified3★ overall (CMS)Hagerstown Healthcare Center750 Dual Highway · Hagerstown, MD 21740 · (301) 797-4020 · For-profit87 health citations in 3 inspection cycles · last standard inspection Nov 26, 2025 · $24,125 in CMS fines (3 yrs)Medicare & Medicaid certified2★ overall (CMS)CMS abuse iconComplete Care at Hagerstown14014 Marsh Pike · Hagerstown, MD 21742 · (301) 733-8700 · For-profit81 health citations in 3 inspection cycles · last standard inspection May 14, 2025 · $43,352 in CMS fines (3 yrs)Medicare & Medicaid certified1★ overall (CMS)Creekside Center for Rehabilitation and Nursing1183 Luther Drive · Hagerstown, MD 21740 · (301) 790-1000 · For-profit104 health citations in 3 inspection cycles · last standard inspection Feb 6, 2026 · $111,536 in CMS fines (3 yrs)Medicare & Medicaid certified1★ overall (CMS)SFF candidate (CMS)Julia Manor Nursing and Rehabilitation Center333 Mill Street · Hagerstown, MD 21740 · (301) 665-8700 · For-profit74 health citations in 3 inspection cycles · last standard inspection Sep 15, 2025 · no CMS fines in 3 yrsMedicare & Medicaid certified1★ overall (CMS)CMS abuse icon

All 6 in Hagerstown →