Nursing HomeInspections

Hagerstown Healthcare Center

Nursing home in Hagerstown, MD

Medicare & Medicaid certified2★ overall (CMS)CMS abuse icon

Call (301) 797-4020Send a messageMap ↗

Public-record details

Address
750 Dual Highway, Hagerstown, MD 21740
Phone
(301) 797-4020
Listed under
For-profit
Medicare CCN
215336
Overall star rating
2 of 5 ★★☆☆☆
Health inspection rating
2 of 5
Staffing rating
3 of 5
Quality measures rating
4 of 5
Certified beds
140
Average residents per day
98
Ownership
For-profit, corporation
Legal business name
Dual Leasing CO., LLC
Chain
Communicare Health (110 facilities)
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
Nov 6, 2000
Changed ownership in last 12 months
No
Continuing care retirement community
No
Located inside a hospital
No
Resident or family council
Resident council
Sprinklers in all required areas
Yes

CMS certification number 215336. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Nov 26, 2025. CMS lists 87 health citations for this facility across its last three standard inspection cycles and complaint inspections (Apr 8, 2019 to Jun 16, 2026): 16 from complaint inspections, 4 at the “actual harm” level or higher, including 1 at “immediate jeopardy”. CMS shows its abuse icon for this facility, which it uses for nursing homes cited for abuse at the harm level recently or at the potential-harm level in each of the last two years.

InspectionCitationSeverity
Jun 16, 2026Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Resident Rights · complaint inspection		D
Potential for more than minimal harm, isolated
May 18, 2026Respond appropriately to all alleged violations.
Freedom from Abuse, Neglect, and Exploitation · complaint inspection		D
Potential for more than minimal harm, isolated
Mar 6, 2026Protect each resident from the wrongful use of the resident's belongings or money.
Freedom from Abuse, Neglect, and Exploitation · complaint inspection		D
Potential for more than minimal harm, isolated
Mar 6, 2026Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation · complaint inspection		D
Potential for more than minimal harm, isolated
Mar 6, 2026Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care · complaint inspection		G
Actual harm, isolated
Nov 26, 2025Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights		D
Potential for more than minimal harm, isolated
Nov 26, 2025Assess the resident when there is a significant change in condition
Resident Assessment and Care Planning		D
Potential for more than minimal harm, isolated
Nov 26, 2025Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning		D
Potential for more than minimal harm, isolated
Nov 26, 2025PASARR screening for Mental disorders or Intellectual Disabilities
Resident Assessment and Care Planning		D
Potential for more than minimal harm, isolated
Nov 26, 2025Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning		D
Potential for more than minimal harm, isolated
Nov 26, 2025Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning		D
Potential for more than minimal harm, isolated
Nov 26, 2025Provide activities to meet all resident's needs.
Quality of Life and Care		D
Potential for more than minimal harm, isolated

Showing the 12 most recent of 87. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records 2 fines totalling $24,125 in the last three years.

Mar 6, 2026Fine: $15,935
Aug 21, 2023Fine: $8,190

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
3.63 hours
Registered nurse (RN) time per resident per day
0.55 hours
Nurse aide time per resident per day
2.15 hours
Total nurse staffing on weekends
3.16 hours
Nursing staff turnover (yearly)
44%
RN turnover (yearly)
58%
Administrators who left in the past year
2

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

Other nursing homes in Hagerstown

Western MD Hospital Center1500 Pennsylvania Avenue · Hagerstown, MD 21742 · (301) 745-4200 · Government-owned37 health citations in 3 inspection cycles · last standard inspection Dec 2, 2025 · $24,060 in CMS fines (3 yrs)Medicare & Medicaid certified5★ overall (CMS)Coffman Nursing Home1304 Pennsylvania Avenue · Hagerstown, MD 21742 · (301) 733-2914 · Nonprofit45 health citations in 3 inspection cycles · last standard inspection Jul 23, 2025 · no CMS fines in 3 yrsMedicare & Medicaid certified3★ overall (CMS)Complete Care at Hagerstown14014 Marsh Pike · Hagerstown, MD 21742 · (301) 733-8700 · For-profit81 health citations in 3 inspection cycles · last standard inspection May 14, 2025 · $43,352 in CMS fines (3 yrs)Medicare & Medicaid certified1★ overall (CMS)Creekside Center for Rehabilitation and Nursing1183 Luther Drive · Hagerstown, MD 21740 · (301) 790-1000 · For-profit104 health citations in 3 inspection cycles · last standard inspection Feb 6, 2026 · $111,536 in CMS fines (3 yrs)Medicare & Medicaid certified1★ overall (CMS)SFF candidate (CMS)Julia Manor Nursing and Rehabilitation Center333 Mill Street · Hagerstown, MD 21740 · (301) 665-8700 · For-profit74 health citations in 3 inspection cycles · last standard inspection Sep 15, 2025 · no CMS fines in 3 yrsMedicare & Medicaid certified1★ overall (CMS)CMS abuse icon

All 6 in Hagerstown →