Nursing HomeInspections

Regency at Jackson

Nursing home in Jackson, MI

Medicare & Medicaid certified1★ overall (CMS)CMS abuse icon

Call (517) 881-1829Send a messageMap ↗

Public-record details

Address
434 W North Street, Jackson, MI 49202
Phone
(517) 881-1829
Listed under
For-profit
Medicare CCN
235016
Overall star rating
1 of 5 ★☆☆☆☆
Health inspection rating
1 of 5
Staffing rating
1 of 5
Quality measures rating
3 of 5
Certified beds
82
Average residents per day
71
Ownership
For-profit, corporation
Legal business name
Jackson Opco LLC
Chain
Ciena Healthcare/laurel Health Care (81 facilities)
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
Jan 1, 1967
Changed ownership in last 12 months
No
Continuing care retirement community
No
Located inside a hospital
No
Resident or family council
Resident council
Sprinklers in all required areas
Yes

CMS certification number 235016. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Apr 16, 2025. CMS lists 88 health citations for this facility across its last three standard inspection cycles and complaint inspections (Feb 21, 2023 to Jun 5, 2026): 45 from complaint inspections, 5 at the “actual harm” level or higher, including 1 at “immediate jeopardy”. CMS shows its abuse icon for this facility, which it uses for nursing homes cited for abuse at the harm level recently or at the potential-harm level in each of the last two years.

InspectionCitationSeverity
Jun 5, 2026Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation · complaint inspection		D
Potential for more than minimal harm, isolated
Jun 5, 2026Respond appropriately to all alleged violations.
Freedom from Abuse, Neglect, and Exploitation · complaint inspection		D
Potential for more than minimal harm, isolated
Jun 5, 2026Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Resident Rights · complaint inspection		D
Potential for more than minimal harm, isolated
Jun 5, 2026Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning · complaint inspection		D
Potential for more than minimal harm, isolated
Jun 5, 2026Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning · complaint inspection		D
Potential for more than minimal harm, isolated
Jun 5, 2026Provide medically-related social services to help each resident achieve the highest possible quality of life.
Quality of Life and Care · complaint inspection		D
Potential for more than minimal harm, isolated
Jun 5, 2026Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in…
Pharmacy Service · complaint inspection		D
Potential for more than minimal harm, isolated
Jun 5, 2026Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights · complaint inspection		E
Potential for more than minimal harm, pattern
Jun 5, 2026Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary · complaint inspection		F
Potential for more than minimal harm, widespread
May 28, 2026Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Resident Rights · complaint inspection		D
Potential for more than minimal harm, isolated
May 28, 2026Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Freedom from Abuse, Neglect, and Exploitation · complaint inspection		D
Potential for more than minimal harm, isolated
May 28, 2026Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation · complaint inspection		D
Potential for more than minimal harm, isolated

Showing the 12 most recent of 88. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records 1 fine totalling $15,593 in the last three years.

Nov 21, 2023Fine: $15,593

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
2.84 hours
Registered nurse (RN) time per resident per day
0.57 hours
Nurse aide time per resident per day
1.53 hours
Total nurse staffing on weekends
2.44 hours

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

Other nursing homes in Jackson

Jackson County Medical Care Facility524 Lansing Avenue · Jackson, MI 49201 · (517) 782-8500 · Government-owned20 health citations in 3 inspection cycles · last standard inspection Apr 16, 2026 · $68,744 in CMS fines (3 yrs)Medicare & Medicaid certified4★ overall (CMS)CMS abuse iconVista Grande Villa2251 Springport Road · Jackson, MI 49202 · (517) 787-0226 · Nonprofit26 health citations in 3 inspection cycles · last standard inspection Feb 20, 2026 · no CMS fines in 3 yrsMedicare & Medicaid certified4★ overall (CMS)Cascade Senior Care Center2121 Robinson Road · Jackson, MI 49203 · (517) 787-4150 · For-profit34 health citations in 3 inspection cycles · last standard inspection Jun 4, 2025 · no CMS fines in 3 yrsMedicare & Medicaid certified3★ overall (CMS)Faith Haven Senior Care Centre6531 W Michigan Avenue · Jackson, MI 49201 · (517) 750-3822 · For-profit37 health citations in 3 inspection cycles · last standard inspection Mar 19, 2026 · $15,872 in CMS fines (3 yrs)Medicare & Medicaid certified2★ overall (CMS)CMS abuse iconMission Point Health Campus of Jackson703 Robinson Road · Jackson, MI 49203 · (517) 787-5140 · For-profit47 health citations in 3 inspection cycles · last standard inspection Mar 4, 2026 · no CMS fines in 3 yrsMedicare & Medicaid certified2★ overall (CMS)

All 6 in Jackson →