Regency at Jackson
Nursing home in Jackson, MI
Medicare & Medicaid certified1★ overall (CMS)SFF candidate (CMS)
We send it to Regency at Jackson if we can reach them by email, and we have no way to update you at a phone number. To be sure, call them: (517) 881-1829.
Public-record details
- Address
- 434 W North Street, Jackson, MI 49202
- Phone
- (517) 881-1829
- Listed under
- For-profit
- Medicare CCN
- 235016
- Overall star rating
- 1 of 5 ★☆☆☆☆
- Health inspection rating
- 1 of 5
- Staffing rating
- 3 of 5
- Quality measures rating
- 4 of 5
- Certified beds
- 82
- Average residents per day
- 60
- Ownership
- For-profit, corporation
- Legal business name
- Jackson Opco LLC
- Chain
- Ciena Healthcare/laurel Health Care (80 facilities)
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Jan 1, 1967
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Jun 5, 2026. CMS lists 76 health citations for this facility across its last three standard inspection cycles and complaint inspections (Nov 21, 2023 to Jun 5, 2026): 42 from complaint inspections, 4 at the “actual harm” level or higher, including 1 at “immediate jeopardy”. CMS lists this facility as a candidate for its Special Focus Facility program.
| Inspection | Citation | Severity |
|---|---|---|
| Jun 5, 2026 | Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made. | D |
| Jun 5, 2026 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance… | D |
| Jun 5, 2026 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D |
| Jun 5, 2026 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D |
| Jun 5, 2026 | Respond appropriately to all alleged violations. | D |
| Jun 5, 2026 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. | D |
| Jun 5, 2026 | Ensure each resident receives an accurate assessment. | D |
| Jun 5, 2026 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. | D |
| Jun 5, 2026 | Ensure services provided by the nursing facility meet professional standards of quality. | D |
| Jun 5, 2026 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D |
| Jun 5, 2026 | Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of… | D |
| Jun 5, 2026 | Provide medically-related social services to help each resident achieve the highest possible quality of life. | D |
Fines and payment denials
CMS records 1 fine totalling $15,593 in the last three years.
| Nov 21, 2023 | Fine: $15,593 |
Staffing
- Total nurse staffing per resident per day
- 3.73 hours
- Registered nurse (RN) time per resident per day
- 0.64 hours
- Nurse aide time per resident per day
- 2.15 hours
- Total nurse staffing on weekends
- 3.12 hours
- Nursing staff turnover (yearly)
- 74%
- RN turnover (yearly)
- 78%
- Administrators who left in the past year
- 1
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.
Other nursing homes in Jackson
Public record, not an endorsement. This listing was compiled from public records as of 2026-11-07 and may be incomplete or out of date. Nursing Home Inspections does not vet, employ, recommend or guarantee nursing homes; a badge reflects only what the public record showed on that date. Confirm current details with the official record before you decide. The information on Nursing Home Inspections is not medical advice and does not replace a doctor, nurse, discharge planner or other qualified professional. Do not use it to make decisions about diagnosis or treatment. If you have a medical emergency, call 911. Full disclaimer · Report an error