Nursing HomeInspections

Faith Haven Senior Care Centre

Nursing home in Jackson, MI

Medicare & Medicaid certified2★ overall (CMS)CMS abuse icon

Call (517) 750-3822Send a messageMap ↗

Public-record details

Address
6531 W Michigan Avenue, Jackson, MI 49201
Phone
(517) 750-3822
Listed under
For-profit
Medicare CCN
235359
Overall star rating
2 of 5 ★★☆☆☆
Health inspection rating
2 of 5
Staffing rating
3 of 5
Quality measures rating
4 of 5
Certified beds
81
Average residents per day
78
Ownership
For-profit, corporation
Legal business name
Faith Haven Senior Care Centre, LLC
Chain
Nexcare Health Systems (20 facilities)
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
Mar 1, 1978
Changed ownership in last 12 months
No
Continuing care retirement community
No
Located inside a hospital
No
Resident or family council
Resident council
Sprinklers in all required areas
Yes

CMS certification number 235359. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Mar 19, 2026. CMS lists 37 health citations for this facility across its last three standard inspection cycles and complaint inspections (Nov 8, 2023 to May 29, 2026): 11 from complaint inspections, 4 at the “actual harm” level or higher. CMS shows its abuse icon for this facility, which it uses for nursing homes cited for abuse at the harm level recently or at the potential-harm level in each of the last two years.

InspectionCitationSeverity
May 29, 2026Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care · complaint inspection		G
Actual harm, isolated
Mar 19, 2026Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation · complaint inspection		D
Potential for more than minimal harm, isolated
Mar 19, 2026Respond appropriately to all alleged violations.
Freedom from Abuse, Neglect, and Exploitation · complaint inspection		D
Potential for more than minimal harm, isolated
Mar 19, 2026Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be…
Nutrition and Dietary		E
Potential for more than minimal harm, pattern
Aug 21, 2025Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights · complaint inspection		D
Potential for more than minimal harm, isolated
Aug 21, 2025Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation · complaint inspection		D
Potential for more than minimal harm, isolated
Aug 21, 2025Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation · complaint inspection		G
Actual harm, isolated
Jan 6, 2025Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights		D
Potential for more than minimal harm, isolated
Jan 6, 2025Honor the resident's right to organize and participate in resident/family groups in the facility.
Resident Rights		D
Potential for more than minimal harm, isolated
Jan 6, 2025Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning		D
Potential for more than minimal harm, isolated
Jan 6, 2025Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning		D
Potential for more than minimal harm, isolated
Jan 6, 2025Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning		D
Potential for more than minimal harm, isolated

Showing the 12 most recent of 37. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records 1 fine totalling $15,872 in the last three years.

Jan 17, 2024Fine: $15,872

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
3.46 hours
Registered nurse (RN) time per resident per day
0.48 hours
Nurse aide time per resident per day
2.20 hours
Total nurse staffing on weekends
3.20 hours
Nursing staff turnover (yearly)
52%
RN turnover (yearly)
71%
Administrators who left in the past year
1

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

Other nursing homes in Jackson

Jackson County Medical Care Facility524 Lansing Avenue · Jackson, MI 49201 · (517) 782-8500 · Government-owned20 health citations in 3 inspection cycles · last standard inspection Apr 16, 2026 · $68,744 in CMS fines (3 yrs)Medicare & Medicaid certified4★ overall (CMS)CMS abuse iconVista Grande Villa2251 Springport Road · Jackson, MI 49202 · (517) 787-0226 · Nonprofit26 health citations in 3 inspection cycles · last standard inspection Feb 20, 2026 · no CMS fines in 3 yrsMedicare & Medicaid certified4★ overall (CMS)Cascade Senior Care Center2121 Robinson Road · Jackson, MI 49203 · (517) 787-4150 · For-profit34 health citations in 3 inspection cycles · last standard inspection Jun 4, 2025 · no CMS fines in 3 yrsMedicare & Medicaid certified3★ overall (CMS)Mission Point Health Campus of Jackson703 Robinson Road · Jackson, MI 49203 · (517) 787-5140 · For-profit47 health citations in 3 inspection cycles · last standard inspection Mar 4, 2026 · no CMS fines in 3 yrsMedicare & Medicaid certified2★ overall (CMS)Regency at Jackson434 W North Street · Jackson, MI 49202 · (517) 881-1829 · For-profit88 health citations in 3 inspection cycles · last standard inspection Apr 16, 2025 · $15,593 in CMS fines (3 yrs)Medicare & Medicaid certified1★ overall (CMS)CMS abuse icon

All 6 in Jackson →