Nursing HomeInspections

Mission Point Health Campus of Jackson

Nursing home in Jackson, MI

Medicare & Medicaid certified2★ overall (CMS)

Call (517) 787-5140Send a messageMap ↗

Public-record details

Address
703 Robinson Road, Jackson, MI 49203
Phone
(517) 787-5140
Listed under
For-profit
Medicare CCN
235538
Overall star rating
2 of 5 ★★☆☆☆
Health inspection rating
1 of 5
Staffing rating
3 of 5
Quality measures rating
5 of 5
Certified beds
50
Average residents per day
46
Ownership
For-profit, limited Liability company
Legal business name
Trilogy Healthcare of Jackson, LLC
Chain
Mission Point Healthcare Services (14 facilities)
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
Jul 1, 1993
Changed ownership in last 12 months
No
Continuing care retirement community
No
Located inside a hospital
No
Resident or family council
Resident council
Sprinklers in all required areas
Yes

CMS certification number 235538. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Mar 4, 2026. CMS lists 47 health citations for this facility across its last three standard inspection cycles and complaint inspections (Oct 26, 2023 to Mar 4, 2026): 10 from complaint inspections, 1 at the “actual harm” level or higher.

InspectionCitationSeverity
Mar 4, 2026Post nurse staffing information every day.
Nursing and Physician Services		C
Potential for minimal harm, widespread
Mar 4, 2026Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights		D
Potential for more than minimal harm, isolated
Mar 4, 2026Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Resident Rights		D
Potential for more than minimal harm, isolated
Mar 4, 2026Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Resident Rights		D
Potential for more than minimal harm, isolated
Mar 4, 2026Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning		D
Potential for more than minimal harm, isolated
Mar 4, 2026Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning		D
Potential for more than minimal harm, isolated
Mar 4, 2026Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care		D
Potential for more than minimal harm, isolated
Mar 4, 2026Provide activities to meet all resident's needs.
Quality of Life and Care		D
Potential for more than minimal harm, isolated
Mar 4, 2026Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care		D
Potential for more than minimal harm, isolated
Mar 4, 2026Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Quality of Life and Care		D
Potential for more than minimal harm, isolated
Mar 4, 2026Provide or obtain dental services for each resident.
Quality of Life and Care		D
Potential for more than minimal harm, isolated
Mar 4, 2026Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning		D
Potential for more than minimal harm, isolated

Showing the 12 most recent of 47. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records 0 fines totalling $0 and 1 denial of Medicare payment for new admissions in the last three years.

Oct 26, 2023Payment denial for 11 days from Nov 22, 2023

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
4.17 hours
Registered nurse (RN) time per resident per day
0.97 hours
Nurse aide time per resident per day
2.11 hours
Total nurse staffing on weekends
3.75 hours
Nursing staff turnover (yearly)
62%
RN turnover (yearly)
50%
Administrators who left in the past year
1

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

Other nursing homes in Jackson

Jackson County Medical Care Facility524 Lansing Avenue · Jackson, MI 49201 · (517) 782-8500 · Government-owned20 health citations in 3 inspection cycles · last standard inspection Apr 16, 2026 · $68,744 in CMS fines (3 yrs)Medicare & Medicaid certified4★ overall (CMS)CMS abuse iconVista Grande Villa2251 Springport Road · Jackson, MI 49202 · (517) 787-0226 · Nonprofit26 health citations in 3 inspection cycles · last standard inspection Feb 20, 2026 · no CMS fines in 3 yrsMedicare & Medicaid certified4★ overall (CMS)Cascade Senior Care Center2121 Robinson Road · Jackson, MI 49203 · (517) 787-4150 · For-profit34 health citations in 3 inspection cycles · last standard inspection Jun 4, 2025 · no CMS fines in 3 yrsMedicare & Medicaid certified3★ overall (CMS)Faith Haven Senior Care Centre6531 W Michigan Avenue · Jackson, MI 49201 · (517) 750-3822 · For-profit37 health citations in 3 inspection cycles · last standard inspection Mar 19, 2026 · $15,872 in CMS fines (3 yrs)Medicare & Medicaid certified2★ overall (CMS)CMS abuse iconRegency at Jackson434 W North Street · Jackson, MI 49202 · (517) 881-1829 · For-profit88 health citations in 3 inspection cycles · last standard inspection Apr 16, 2025 · $15,593 in CMS fines (3 yrs)Medicare & Medicaid certified1★ overall (CMS)CMS abuse icon

All 6 in Jackson →