Benefis Senior Services - Eastview
Nursing home in Great Falls, MT
Medicare & Medicaid certified2★ overall (CMS)CMS abuse icon
Public-record details
- Address
- 2621 15th Ave S, Great Falls, MT 59405
- Phone
- (406) 455-5903
- Listed under
- Nonprofit
- Medicare CCN
- 275012
- Overall star rating
- 2 of 5 ★★☆☆☆
- Health inspection rating
- 2 of 5
- Staffing rating
- 4 of 5
- Quality measures rating
- 3 of 5
- Certified beds
- 64
- Average residents per day
- 60
- Ownership
- Nonprofit, corporation
- Legal business name
- Benefis Hospitals INC
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Jan 1, 1967
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Jun 19, 2025. CMS lists 40 health citations for this facility across its last three standard inspection cycles and complaint inspections (May 23, 2023 to Dec 16, 2025): 11 from complaint inspections, 3 at the “actual harm” level or higher. CMS shows its abuse icon for this facility, which it uses for nursing homes cited for abuse at the harm level recently or at the potential-harm level in each of the last two years.
| Inspection | Citation | Severity |
|---|---|---|
| Dec 16, 2025 | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. | D |
| Dec 16, 2025 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D |
| Oct 23, 2025 | Respond appropriately to all alleged violations. | D |
| Oct 23, 2025 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D |
| Oct 23, 2025 | Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia. | D |
| Oct 23, 2025 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | G |
| Jun 19, 2025 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance… | D |
| Jun 19, 2025 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D |
| Jun 19, 2025 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted | D |
| Jun 19, 2025 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D |
| Jun 19, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D |
| Jun 19, 2025 | Ensure each resident must receive and the facility must provide necessary behavioral health care and services. | D |
Fines and payment denials
CMS records 2 fines totalling $99,129 and 1 denial of Medicare payment for new admissions in the last three years.
| Oct 23, 2025 | Fine: $36,377 |
| Jul 29, 2024 | Fine: $62,752 |
| Jul 29, 2024 | Payment denial for 64 days from Aug 27, 2024 |
Staffing
- Total nurse staffing per resident per day
- 4.15 hours
- Registered nurse (RN) time per resident per day
- 1.09 hours
- Nurse aide time per resident per day
- 2.48 hours
- Total nurse staffing on weekends
- 3.78 hours
- Nursing staff turnover (yearly)
- 53%
- RN turnover (yearly)
- 52%
- Administrators who left in the past year
- 0
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.