Benefis Senior Services - Grandview
Nursing home in Great Falls, MT
Medicare & Medicaid certified3★ overall (CMS)
Public-record details
- Address
- 3015 18th Ave S, Great Falls, MT 59405
- Phone
- (406) 771-6200
- Listed under
- Nonprofit
- Medicare CCN
- 275157
- Overall star rating
- 3 of 5 ★★★☆☆
- Health inspection rating
- 3 of 5
- Staffing rating
- 4 of 5
- Quality measures rating
- 3 of 5
- Certified beds
- 48
- Average residents per day
- 29
- Ownership
- Nonprofit, corporation
- Legal business name
- Benefis Hospitals INC
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Jul 10, 2024
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Jun 8, 2026. CMS lists 26 health citations for this facility across its last three standard inspection cycles and complaint inspections (Jun 20, 2024 to Jun 8, 2026): 6 from complaint inspections, 1 at the “actual harm” level or higher, including 1 at “immediate jeopardy”.
| Inspection | Citation | Severity |
|---|---|---|
| Jun 8, 2026 | Ensure that residents are fully informed and understand their health status, care and treatments. | D |
| Jun 8, 2026 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D |
| Jun 8, 2026 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted | D |
| Jun 8, 2026 | Provide and implement an infection prevention and control program. | D |
| Jun 8, 2026 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | J |
| Aug 12, 2025 | Provide and implement an infection prevention and control program. | D |
| May 20, 2025 | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. | D |
| May 20, 2025 | Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. | D |
| May 20, 2025 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. | D |
| May 20, 2025 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D |
| May 20, 2025 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D |
| May 20, 2025 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | D |
Fines and payment denials
CMS records 1 fine totalling $48,323 in the last three years.
| Jun 8, 2026 | Fine: $48,323 |
Staffing
- Total nurse staffing per resident per day
- 4.30 hours
- Registered nurse (RN) time per resident per day
- 1.79 hours
- Nurse aide time per resident per day
- 2.22 hours
- Total nurse staffing on weekends
- 4.22 hours
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.