Nursing HomeInspections

Benefis Senior Services - Westview

Nursing home in Great Falls, MT

Medicare & Medicaid certified1★ overall (CMS)CMS abuse icon

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Public-record details

Address
500 15th Ave S, Great Falls, MT 59405
Phone
(406) 455-5902
Listed under
Nonprofit
Medicare CCN
275158
Overall star rating
1 of 5 ★☆☆☆☆
Health inspection rating
2 of 5
Staffing rating
1 of 5
Quality measures rating
1 of 5
Certified beds
34
Average residents per day
32
Ownership
Nonprofit, corporation
Legal business name
Benefis Hospitals INC
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
Jul 10, 2024
Changed ownership in last 12 months
No
Continuing care retirement community
No
Located inside a hospital
No
Sprinklers in all required areas
Yes

CMS certification number 275158. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: May 20, 2025. CMS lists 21 health citations for this facility across its last three standard inspection cycles and complaint inspections (Jun 20, 2024 to Jun 18, 2026): 5 from complaint inspections, 2 at the “actual harm” level or higher. CMS shows its abuse icon for this facility, which it uses for nursing homes cited for abuse at the harm level recently or at the potential-harm level in each of the last two years.

InspectionCitationSeverity
Jun 18, 2026Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation · complaint inspection		D
Potential for more than minimal harm, isolated
Jun 18, 2026Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning · complaint inspection		D
Potential for more than minimal harm, isolated
Jun 18, 2026Provide medically-related social services to help each resident achieve the highest possible quality of life.
Quality of Life and Care · complaint inspection		D
Potential for more than minimal harm, isolated
May 20, 2025Inform each resident of his or her visitation rights and ensure that all visitors enjoy equal visitation privileges.
Resident Rights		D
Potential for more than minimal harm, isolated
May 20, 2025Keep residents' personal and medical records private and confidential.
Resident Rights		D
Potential for more than minimal harm, isolated
May 20, 2025Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Freedom from Abuse, Neglect, and Exploitation		D
Potential for more than minimal harm, isolated
May 20, 2025Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning		D
Potential for more than minimal harm, isolated
May 20, 2025Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Quality of Life and Care		D
Potential for more than minimal harm, isolated
May 20, 2025Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care		D
Potential for more than minimal harm, isolated
May 20, 2025Provide safe, appropriate dialysis care/services for a resident who requires such services.
Quality of Life and Care		D
Potential for more than minimal harm, isolated
May 20, 2025Ensure medication error rates are not 5 percent or greater.
Pharmacy Service		D
Potential for more than minimal harm, isolated
May 20, 2025Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning		E
Potential for more than minimal harm, pattern

Showing the 12 most recent of 21. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records 1 fine totalling $13,865 in the last three years.

May 20, 2025Fine: $13,865

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
3.24 hours
Registered nurse (RN) time per resident per day
0.58 hours
Nurse aide time per resident per day
2.04 hours
Total nurse staffing on weekends
3.23 hours

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

Other nursing homes in Great Falls

Benefis Senior Services - Grandview3015 18th Ave S · Great Falls, MT 59405 · (406) 771-6200 · Nonprofit26 health citations in 3 inspection cycles · last standard inspection Jun 8, 2026 · $48,323 in CMS fines (3 yrs)Medicare & Medicaid certified3★ overall (CMS)Benefis Senior Services - Eastview2621 15th Ave S · Great Falls, MT 59405 · (406) 455-5903 · Nonprofit40 health citations in 3 inspection cycles · last standard inspection Jun 19, 2025 · $99,129 in CMS fines (3 yrs)Medicare & Medicaid certified2★ overall (CMS)CMS abuse iconPark Place Transitional Care and Rehabilitation1500 32nd St S · Great Falls, MT 59405 · (406) 761-4300 · For-profit36 health citations in 3 inspection cycles · last standard inspection Apr 9, 2026 · $130,272 in CMS fines (3 yrs)Medicare & Medicaid certified2★ overall (CMS)

All 4 in Great Falls →