St. John's Health Care Corporation

Nursing home in Rochester, NY

Medicare & Medicaid certified1★ overall (CMS)

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Public-record details

Address: 150 Highland Avenue, Rochester, NY 14620
Phone: (585) 760-1300
Listed under: For-profit
Medicare CCN: 335008
Overall star rating: 1 of 5 ★☆☆☆☆
Health inspection rating: 1 of 5
Staffing rating: 4 of 5
Quality measures rating: 4 of 5
Certified beds: 455
Average residents per day: 338
Ownership: For-profit, corporation
Legal business name: St Johns Health Care Corporation
Certified for: Medicare and Medicaid
First approved by Medicare/Medicaid: Jun 19, 1972
Changed ownership in last 12 months: No
Continuing care retirement community: No
Located inside a hospital: No
Resident or family council: Resident council
Sprinklers in all required areas: Yes

CMS certification number 335008. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Jun 9, 2025. CMS lists 30 health citations for this facility across its last three standard inspection cycles and complaint inspections (Nov 8, 2021 to Jun 9, 2025): 13 from complaint inspections, 3 at the “actual harm” level or higher.

Inspection	Citation	Severity
Jun 9, 2025	Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. Resident Rights	B Potential for minimal harm, pattern
Jun 9, 2025	Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights	D Potential for more than minimal harm, isolated
Jun 9, 2025	Reasonably accommodate the needs and preferences of each resident. Resident Rights	D Potential for more than minimal harm, isolated
Jun 9, 2025	Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care	D Potential for more than minimal harm, isolated
Jun 9, 2025	Provide special eating equipment and utensils for residents who need them and appropriate assistance. Nutrition and Dietary	D Potential for more than minimal harm, isolated
Jun 9, 2025	Provide and implement an infection prevention and control program. Infection Control	D Potential for more than minimal harm, isolated
Jun 9, 2025	Allow residents to self-administer drugs if determined clinically appropriate. Resident Rights	E Potential for more than minimal harm, pattern
Jun 9, 2025	Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation · complaint inspection	E Potential for more than minimal harm, pattern
Jun 9, 2025	Respond appropriately to all alleged violations. Freedom from Abuse, Neglect, and Exploitation · complaint inspection	E Potential for more than minimal harm, pattern
Jun 9, 2025	Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning	E Potential for more than minimal harm, pattern
Jun 9, 2025	Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in… Pharmacy Service	E Potential for more than minimal harm, pattern
Jun 9, 2025	Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary	E Potential for more than minimal harm, pattern

Showing the 12 most recent of 30. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records 2 fines totalling $141,034 in the last three years.

Jun 9, 2025	Fine: $77,168
Dec 13, 2023	Fine: $63,866

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day: 4.24 hours
Registered nurse (RN) time per resident per day: 0.65 hours
Nurse aide time per resident per day: 2.28 hours
Total nurse staffing on weekends: 3.83 hours
Nursing staff turnover (yearly): 47%
RN turnover (yearly): 47%
Administrators who left in the past year: 0

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

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