St. John's Health Care Corporation
Nursing home in Rochester, NY
Medicare & Medicaid certified1★ overall (CMS)
We send it to St. John's Health Care Corporation if we can reach them by email, and we have no way to update you at a phone number. To be sure, call them: (585) 760-1300.
Public-record details
- Address
- 150 Highland Avenue, Rochester, NY 14620
- Phone
- (585) 760-1300
- Listed under
- For-profit
- Medicare CCN
- 335008
- Overall star rating
- 1 of 5 ★☆☆☆☆
- Health inspection rating
- 1 of 5
- Staffing rating
- 4 of 5
- Quality measures rating
- 4 of 5
- Certified beds
- 455
- Average residents per day
- 342
- Ownership
- For-profit, corporation
- Legal business name
- St Johns Health Care Corporation
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Jun 19, 1972
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Jun 9, 2025. CMS lists 30 health citations for this facility across its last three standard inspection cycles and complaint inspections (Nov 8, 2021 to Jun 9, 2025): 13 from complaint inspections, 3 at the “actual harm” level or higher.
| Inspection | Citation | Severity |
|---|---|---|
| Jun 9, 2025 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. | B |
| Jun 9, 2025 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D |
| Jun 9, 2025 | Reasonably accommodate the needs and preferences of each resident. | D |
| Jun 9, 2025 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D |
| Jun 9, 2025 | Provide special eating equipment and utensils for residents who need them and appropriate assistance. | D |
| Jun 9, 2025 | Provide and implement an infection prevention and control program. | D |
| Jun 9, 2025 | Allow residents to self-administer drugs if determined clinically appropriate. | E |
| Jun 9, 2025 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | E |
| Jun 9, 2025 | Respond appropriately to all alleged violations. | E |
| Jun 9, 2025 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | E |
| Jun 9, 2025 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in… | E |
| Jun 9, 2025 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E |
Fines and payment denials
CMS records 2 fines totalling $141,034 in the last three years.
| Jun 9, 2025 | Fine: $77,168 |
| Dec 13, 2023 | Fine: $63,866 |
Staffing
- Total nurse staffing per resident per day
- 4.28 hours
- Registered nurse (RN) time per resident per day
- 0.71 hours
- Nurse aide time per resident per day
- 2.36 hours
- Total nurse staffing on weekends
- 3.84 hours
- Nursing staff turnover (yearly)
- 45%
- RN turnover (yearly)
- 45%
- Administrators who left in the past year
- 1
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.
Other nursing homes in Rochester
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