The Pearl Nursing Center of Rochester

Nursing home in Rochester, NY

Medicare & Medicaid certified1★ overall (CMS)

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Public-record details

Address: 1335 Portland Avenue, Rochester, NY 14621
Phone: (585) 504-0400
Listed under: For-profit
Medicare CCN: 335439
Overall star rating: 1 of 5 ★☆☆☆☆
Health inspection rating: 1 of 5
Staffing rating: 1 of 5
Quality measures rating: 4 of 5
Certified beds: 120
Average residents per day: 105
Ownership: For-profit, corporation
Legal business name: The Pearl Nursing Center of Rochester LLC
Certified for: Medicare and Medicaid
First approved by Medicare/Medicaid: Jan 1, 1975
Changed ownership in last 12 months: No
Continuing care retirement community: No
Located inside a hospital: No
Resident or family council: Resident council
Sprinklers in all required areas: Yes

CMS certification number 335439. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Jun 28, 2024. CMS lists 40 health citations for this facility across its last three standard inspection cycles and complaint inspections (Sep 14, 2020 to Dec 11, 2025): 15 from complaint inspections, 0 at the “actual harm” level or higher.

Inspection	Citation	Severity
Dec 11, 2025	Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning · complaint inspection	D Potential for more than minimal harm, isolated
Dec 11, 2025	Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Resident Rights · complaint inspection	E Potential for more than minimal harm, pattern
Sep 10, 2025	Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care · complaint inspection	D Potential for more than minimal harm, isolated
Sep 10, 2025	Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. Nutrition and Dietary · complaint inspection	E Potential for more than minimal harm, pattern
Aug 22, 2025	Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Resident Rights · complaint inspection	D Potential for more than minimal harm, isolated
Nov 19, 2024	Administer the facility in a manner that enables it to use its resources effectively and efficiently. Administration · complaint inspection	D Potential for more than minimal harm, isolated
Nov 19, 2024	Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives. Quality of Life and Care · complaint inspection	E Potential for more than minimal harm, pattern
Jun 28, 2024	Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted Resident Assessment and Care Planning	B Potential for minimal harm, pattern
Jun 28, 2024	Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning	B Potential for minimal harm, pattern
Jun 28, 2024	Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning	D Potential for more than minimal harm, isolated
Jun 28, 2024	Ensure that residents are free from significant medication errors. Pharmacy Service · complaint inspection	D Potential for more than minimal harm, isolated
Jun 28, 2024	Dispose of garbage and refuse properly. Nutrition and Dietary	D Potential for more than minimal harm, isolated

Showing the 12 most recent of 40. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records 0 fines totalling $0 and 1 denial of Medicare payment for new admissions in the last three years.

Jun 28, 2024

Payment denial for 5 days from Sep 28, 2024

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day: 3.04 hours
Registered nurse (RN) time per resident per day: 0.36 hours
Nurse aide time per resident per day: 1.73 hours
Total nurse staffing on weekends: 2.70 hours
Nursing staff turnover (yearly): 52%
RN turnover (yearly): 69%
Administrators who left in the past year: 1

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

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