Utica Rehabilitation & Nursing Center
Nursing home in Utica, NY
Medicare & Medicaid certified1★ overall (CMS)
Public-record details
- Address
- 2535 Genesee Street, Utica, NY 13501
- Phone
- (315) 797-1230
- Listed under
- For-profit
- Medicare CCN
- 335471
- Overall star rating
- 1 of 5 ★☆☆☆☆
- Health inspection rating
- 1 of 5
- Staffing rating
- 3 of 5
- Quality measures rating
- 4 of 5
- Certified beds
- 120
- Average residents per day
- 109
- Ownership
- For-profit, corporation
- Legal business name
- Urnc Operating LLC
- Chain
- Personal Healthcare Management (21 facilities)
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Feb 1, 1976
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Feb 23, 2026. CMS lists 38 health citations for this facility across its last three standard inspection cycles and complaint inspections (Mar 8, 2023 to Feb 23, 2026): 9 from complaint inspections, 5 at the “actual harm” level or higher, including 5 at “immediate jeopardy”.
| Inspection | Citation | Severity |
|---|---|---|
| Feb 23, 2026 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance… | D |
| Feb 23, 2026 | Provide and implement an infection prevention and control program. | D |
| Feb 23, 2026 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in… | E |
| Feb 11, 2025 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D |
| Feb 11, 2025 | Provide enough food/fluids to maintain a resident's health. | D |
| Feb 11, 2025 | Post nurse staffing information every day. | D |
| Feb 11, 2025 | Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs. | D |
| Feb 11, 2025 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | E |
| Feb 11, 2025 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in… | E |
| Feb 11, 2025 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E |
| Feb 11, 2025 | Post a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups and a statement that the resident may file a complaint with the State… | F |
| Feb 11, 2025 | Allow residents to easily view the nursing home's survey results and communicate with advocate agencies. | F |
Fines and payment denials
CMS records 2 fines totalling $197,425 in the last three years.
| Jan 14, 2025 | Fine: $141,063 |
| Oct 7, 2024 | Fine: $56,362 |
Staffing
- Total nurse staffing per resident per day
- 3.32 hours
- Registered nurse (RN) time per resident per day
- 0.48 hours
- Nurse aide time per resident per day
- 1.70 hours
- Total nurse staffing on weekends
- 2.78 hours
- Nursing staff turnover (yearly)
- 62%
- RN turnover (yearly)
- 62%
- Administrators who left in the past year
- 1
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.
Other nursing homes in Utica
MVHS Rehabilitation and Nursing CenterMedicare & Medicaid certified3★ overall (CMS)Masonic Care Community of New YorkMedicare & Medicaid certified1★ overall (CMS)Oneida Center for Rehabilitation and NursingMedicare & Medicaid certified1★ overall (CMS)The Grand Rehabilitation and Nursing at UticaMedicare & Medicaid certified1★ overall (CMS)SFF candidate (CMS)The Pines at Utica Center for Nursing and RehabMedicare & Medicaid certified1★ overall (CMS)