The Grand Rehabilitation and Nursing at Utica

Public-record details

Address

1657 Sunset Ave, Utica, NY 13502

Phone

(315) 797-7392

Listed under

For-profit

Medicare CCN

335600

Overall star rating

1 of 5 ★☆☆☆☆

Health inspection rating

1 of 5

Staffing rating

3 of 5

Quality measures rating

2 of 5

Certified beds

220

Average residents per day

213

Ownership

For-profit, corporation

Legal business name

Heritage Operating Associates LLC

Chain

The Grand Healthcare (16 facilities)

Certified for

Medicare and Medicaid

First approved by Medicare/Medicaid

Jan 31, 1977

Changed ownership in last 12 months

No

Continuing care retirement community

No

Located inside a hospital

No

Resident or family council

Resident and family councils

Sprinklers in all required areas

Yes

CMS certification number 335600. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Jun 5, 2025. CMS lists 51 health citations for this facility across its last three standard inspection cycles and complaint inspections (Dec 21, 2021 to Jun 5, 2025): 20 from complaint inspections, 3 at the “actual harm” level or higher, including 3 at “immediate jeopardy”. CMS lists this facility as a candidate for its Special Focus Facility program.

Showing the 12 most recent of 51. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records 2 fines totalling $132,759 in the last three years.

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day

3.18 hours

Registered nurse (RN) time per resident per day

0.34 hours

Nurse aide time per resident per day

1.85 hours

Total nurse staffing on weekends

2.74 hours

Nursing staff turnover (yearly)

26%

RN turnover (yearly)

40%

Administrators who left in the past year

1

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.