Lilac Manor Rehabilitation and Nursing Center
Nursing home in Rochester, NY
Medicare & Medicaid certified1★ overall (CMS)
We send it to Lilac Manor Rehabilitation and Nursing Center if we can reach them by email, and we have no way to update you at a phone number. To be sure, call them: (585) 685-2525.
Public-record details
- Address
- 3 Upton Park, Rochester, NY 14607
- Phone
- (585) 685-2525
- Listed under
- For-profit
- Medicare CCN
- 335488
- Overall star rating
- 1 of 5 ★☆☆☆☆
- Health inspection rating
- 1 of 5
- Staffing rating
- 3 of 5
- Quality measures rating
- 3 of 5
- Certified beds
- 200
- Average residents per day
- 123
- Ownership
- For-profit, individual
- Legal business name
- Wesley Gardens Corporation
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Jul 1, 1976
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Jun 6, 2024. CMS lists 38 health citations for this facility across its last three standard inspection cycles and complaint inspections (Apr 23, 2021 to Aug 13, 2026): 15 from complaint inspections, 0 at the “actual harm” level or higher.
| Inspection | Citation | Severity |
|---|---|---|
| Aug 13, 2026 | Provide care and assistance to perform activities of daily living for any resident who is unable. | E |
| May 15, 2026 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E |
| May 15, 2026 | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. | E |
| Aug 20, 2025 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D |
| Jun 6, 2024 | Allow residents to easily view the nursing home's survey results and communicate with advocate agencies. | B |
| Jun 6, 2024 | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. | B |
| Jun 6, 2024 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted | B |
| Jun 6, 2024 | Post nurse staffing information every day. | B |
| Jun 6, 2024 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance… | D |
| Jun 6, 2024 | Protect each resident from the wrongful use of the resident's belongings or money. | D |
| Jun 6, 2024 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. | D |
| Jun 6, 2024 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D |
Fines and payment denials
CMS records 0 fines totalling $0 and 1 denial of Medicare payment for new admissions in the last three years.
| Jun 6, 2024 | Payment denial for 73 days from Sep 6, 2024 |
Staffing
- Total nurse staffing per resident per day
- 3.73 hours
- Registered nurse (RN) time per resident per day
- 0.74 hours
- Nurse aide time per resident per day
- 2.08 hours
- Total nurse staffing on weekends
- 3.15 hours
- Nursing staff turnover (yearly)
- 62%
- RN turnover (yearly)
- 63%
- Administrators who left in the past year
- 2
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.
Other nursing homes in Rochester
Public record, not an endorsement. This listing was compiled from public records as of 2026-11-07 and may be incomplete or out of date. Nursing Home Inspections does not vet, employ, recommend or guarantee nursing homes; a badge reflects only what the public record showed on that date. Confirm current details with the official record before you decide. The information on Nursing Home Inspections is not medical advice and does not replace a doctor, nurse, discharge planner or other qualified professional. Do not use it to make decisions about diagnosis or treatment. If you have a medical emergency, call 911. Full disclaimer · Report an error