Unity Living Center

Nursing home in Rochester, NY

Medicare & Medicaid certified3★ overall (CMS)

Call (585) 368-3881 Send a message Map ↗

Public-record details

Address: 89 Genesee Street, Rochester, NY 14611
Phone: (585) 368-3881
Listed under: Nonprofit
Medicare CCN: 335620
Overall star rating: 3 of 5 ★★★☆☆
Health inspection rating: 2 of 5
Staffing rating: 4 of 5
Quality measures rating: 5 of 5
Certified beds: 120
Average residents per day: 117
Ownership: Nonprofit, corporation
Legal business name: The Unity Hospital of Rochester
Chain: Rochester Regional Health (5 facilities)
Certified for: Medicare and Medicaid
First approved by Medicare/Medicaid: Jan 1, 1978
Changed ownership in last 12 months: No
Continuing care retirement community: No
Located inside a hospital: No
Resident or family council: Resident and family councils
Sprinklers in all required areas: Yes

CMS certification number 335620. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Jul 25, 2024. CMS lists 11 health citations for this facility across its last three standard inspection cycles and complaint inspections (Feb 26, 2020 to May 15, 2025): 1 from complaint inspections, 1 at the “actual harm” level or higher, including 1 at “immediate jeopardy”.

Inspection	Citation	Severity
May 15, 2025	Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning · complaint inspection	E Potential for more than minimal harm, pattern
Jul 25, 2024	Ensure that residents are free from significant medication errors. Pharmacy Service	D Potential for more than minimal harm, isolated
Jul 25, 2024	Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in… Pharmacy Service	D Potential for more than minimal harm, isolated
Jul 25, 2024	Provide and implement an infection prevention and control program. Infection Control	J Immediate jeopardy, isolated
Sep 9, 2022	Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. Resident Rights	B Potential for minimal harm, pattern
Sep 9, 2022	Provide enough food/fluids to maintain a resident's health. Quality of Life and Care	D Potential for more than minimal harm, isolated
Sep 9, 2022	Ensure medication error rates are not 5 percent or greater. Pharmacy Service	D Potential for more than minimal harm, isolated
Sep 9, 2022	Provide and implement an infection prevention and control program. Infection Control	D Potential for more than minimal harm, isolated
Sep 9, 2022	Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning	E Potential for more than minimal harm, pattern
Feb 26, 2020	Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. Resident Rights	D Potential for more than minimal harm, isolated
Feb 26, 2020	Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted Resident Assessment and Care Planning	D Potential for more than minimal harm, isolated

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records 1 fine totalling $12,868 in the last three years.

Jul 25, 2024

Fine: $12,868

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day: 4.08 hours
Registered nurse (RN) time per resident per day: 0.50 hours
Nurse aide time per resident per day: 2.18 hours
Total nurse staffing on weekends: 3.67 hours
Nursing staff turnover (yearly): 29%
RN turnover (yearly): 19%
Administrators who left in the past year: 0

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

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