The Highlands at Brighton
Nursing home in Rochester, NY
Medicare & Medicaid certified3★ overall (CMS)
We send it to The Highlands at Brighton if we can reach them by email, and we have no way to update you at a phone number. To be sure, call them: (585) 442-7960.
Public-record details
- Address
- 5901 Lac De Ville Boulevard, Rochester, NY 14618
- Phone
- (585) 442-7960
- Listed under
- Nonprofit, No fines or payment denials in 3 years
- Medicare CCN
- 335778
- Overall star rating
- 3 of 5 ★★★☆☆
- Health inspection rating
- 3 of 5
- Staffing rating
- 4 of 5
- Quality measures rating
- 3 of 5
- Certified beds
- 145
- Average residents per day
- 136
- Ownership
- Nonprofit, corporation
- Legal business name
- Meadows at Westfall INC
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Jan 9, 1995
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Aug 13, 2025. CMS lists 25 health citations for this facility across its last three standard inspection cycles and complaint inspections (Dec 6, 2021 to May 7, 2026): 5 from complaint inspections, 0 at the “actual harm” level or higher.
| Inspection | Citation | Severity |
|---|---|---|
| May 7, 2026 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D |
| May 7, 2026 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D |
| Aug 13, 2025 | Post nurse staffing information every day. | B |
| Aug 13, 2025 | Keep residents' personal and medical records private and confidential. | D |
| Aug 13, 2025 | Respond appropriately to all alleged violations. | D |
| Aug 13, 2025 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D |
| Aug 13, 2025 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D |
| Aug 13, 2025 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | D |
| Aug 13, 2025 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in… | E |
| Oct 4, 2023 | Post nurse staffing information every day. | B |
| Oct 4, 2023 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D |
| Oct 4, 2023 | Honor the resident's right to organize and participate in resident/family groups in the facility. | D |
Fines and payment denials
CMS records no fines or payment denials for this facility in the last three years.
Staffing
- Total nurse staffing per resident per day
- 5.22 hours
- Registered nurse (RN) time per resident per day
- 0.62 hours
- Nurse aide time per resident per day
- 2.94 hours
- Total nurse staffing on weekends
- 4.41 hours
- Nursing staff turnover (yearly)
- 46%
- RN turnover (yearly)
- 6%
- Administrators who left in the past year
- 0
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.
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