The Brook at High Falls Nursing Home and Rehabilit
Nursing home in Rochester, NY
Medicare & Medicaid certified2★ overall (CMS)
We send it to The Brook at High Falls Nursing Home and Rehabilit if we can reach them by email, and we have no way to update you at a phone number. To be sure, call them: (585) 342-5540.
Public-record details
- Address
- 2150 St. Paul Street, Rochester, NY 14621
- Phone
- (585) 342-5540
- Listed under
- For-profit, No fines or payment denials in 3 years
- Medicare CCN
- 335825
- Overall star rating
- 2 of 5 ★★☆☆☆
- Health inspection rating
- 2 of 5
- Staffing rating
- 3 of 5
- Quality measures rating
- 4 of 5
- Certified beds
- 28
- Average residents per day
- 24
- Ownership
- For-profit, individual
- Legal business name
- Aga Operating LLC
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Jan 3, 2001
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Jan 16, 2026. CMS lists 24 health citations for this facility across its last three standard inspection cycles and complaint inspections (May 10, 2023 to Jan 16, 2026): 2 from complaint inspections, 0 at the “actual harm” level or higher.
| Inspection | Citation | Severity |
|---|---|---|
| Jan 16, 2026 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in… | D |
| Jan 16, 2026 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | E |
| Jan 16, 2026 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E |
| Jan 16, 2026 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | E |
| Jan 16, 2026 | Provide and implement an infection prevention and control program. | F |
| Nov 14, 2024 | Post nurse staffing information every day. | B |
| Nov 14, 2024 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | B |
| Nov 14, 2024 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D |
| Nov 14, 2024 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D |
| Nov 14, 2024 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D |
| Nov 14, 2024 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. | D |
| Nov 14, 2024 | Provide bedrooms that don't allow residents to see each other when privacy is needed. | D |
Fines and payment denials
CMS records no fines or payment denials for this facility in the last three years.
Staffing
- Total nurse staffing per resident per day
- 4.16 hours
- Registered nurse (RN) time per resident per day
- 0.56 hours
- Nurse aide time per resident per day
- 2.47 hours
- Total nurse staffing on weekends
- 3.62 hours
- Nursing staff turnover (yearly)
- 66%
- RN turnover (yearly)
- 57%
- Administrators who left in the past year
- 0
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.
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Public record, not an endorsement. This listing was compiled from public records as of 2026-11-07 and may be incomplete or out of date. Nursing Home Inspections does not vet, employ, recommend or guarantee nursing homes; a badge reflects only what the public record showed on that date. Confirm current details with the official record before you decide. The information on Nursing Home Inspections is not medical advice and does not replace a doctor, nurse, discharge planner or other qualified professional. Do not use it to make decisions about diagnosis or treatment. If you have a medical emergency, call 911. Full disclaimer · Report an error