Peak Resources - Charlotte
Nursing home in Charlotte, NC
Medicare & Medicaid certified3★ overall (CMS)
Public-record details
- Address
- 3223 Central Avenue, Charlotte, NC 28205
- Phone
- (704) 749-1100
- Listed under
- For-profit
- Medicare CCN
- 345013
- Overall star rating
- 3 of 5 ★★★☆☆
- Health inspection rating
- 3 of 5
- Staffing rating
- 2 of 5
- Quality measures rating
- 2 of 5
- Certified beds
- 142
- Average residents per day
- 119
- Ownership
- For-profit, corporation
- Legal business name
- Park Village Rehab and Health, INC.
- Chain
- Peak Resources, INC. (8 facilities)
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Jun 1, 1968
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Jun 26, 2025. CMS lists 16 health citations for this facility across its last three standard inspection cycles and complaint inspections (Sep 29, 2022 to Jun 26, 2025): 10 from complaint inspections, 1 at the “actual harm” level or higher, including 1 at “immediate jeopardy”.
| Inspection | Citation | Severity |
|---|---|---|
| Jun 26, 2025 | Ensure medication error rates are not 5 percent or greater. | D |
| Jun 26, 2025 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E |
| Mar 21, 2024 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D |
| Mar 21, 2024 | Allow residents to self-administer drugs if determined clinically appropriate. | D |
| Mar 21, 2024 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D |
| Mar 21, 2024 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in… | D |
| Mar 21, 2024 | Provide safe and appropriate respiratory care for a resident when needed. | E |
| Mar 21, 2024 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E |
| Mar 21, 2024 | Dispose of garbage and refuse properly. | E |
| Mar 21, 2024 | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. | E |
| Mar 21, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | J |
| Sep 29, 2022 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D |
Fines and payment denials
CMS records 1 fine totalling $14,069 in the last three years.
| Mar 21, 2024 | Fine: $14,069 |
Staffing
- Total nurse staffing per resident per day
- 3.42 hours
- Registered nurse (RN) time per resident per day
- 0.21 hours
- Nurse aide time per resident per day
- 2.13 hours
- Total nurse staffing on weekends
- 3.17 hours
- Nursing staff turnover (yearly)
- 58%
- RN turnover (yearly)
- 50%
- Administrators who left in the past year
- 0
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.
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