Brookdale Carriage Club Providence
Nursing home in Charlotte, NC
Medicare-certified5★ overall (CMS)
Public-record details
- Address
- 5804 Old Providence Road, Charlotte, NC 28226
- Phone
- (704) 365-8551
- Listed under
- For-profit, 4–5 star overall rating, No fines in 3 years, Part of a retirement community
- Medicare CCN
- 345482
- Overall star rating
- 5 of 5 ★★★★★
- Health inspection rating
- 5 of 5
- Staffing rating
- 4 of 5
- Quality measures rating
- 5 of 5
- Certified beds
- 14
- Average residents per day
- 8
- Ownership
- For-profit, corporation
- Legal business name
- Arclp-Charlotte LLC
- Chain
- Brookdale Senior Living (12 facilities)
- Certified for
- Medicare
- First approved by Medicare/Medicaid
- Apr 3, 1997
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- Yes
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: May 7, 2026. CMS lists 11 health citations for this facility across its last three standard inspection cycles and complaint inspections (Feb 21, 2024 to May 7, 2026): 1 from complaint inspections, 0 at the “actual harm” level or higher.
| Inspection | Citation | Severity |
|---|---|---|
| May 7, 2026 | Post nurse staffing information every day. | C |
| Apr 7, 2025 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D |
| Apr 7, 2025 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance… | D |
| Apr 7, 2025 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E |
| Feb 21, 2024 | Post nurse staffing information every day. | C |
| Feb 21, 2024 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D |
| Feb 21, 2024 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D |
| Feb 21, 2024 | Dispose of garbage and refuse properly. | D |
| Feb 21, 2024 | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. | E |
| Feb 21, 2024 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F |
| Feb 21, 2024 | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. | F |
Fines and payment denials
CMS records no fines or payment denials for this facility in the last three years.
Staffing
- Total nurse staffing per resident per day
- 8.55 hours
- Registered nurse (RN) time per resident per day
- 3.49 hours
- Nurse aide time per resident per day
- 3.84 hours
- Total nurse staffing on weekends
- 7.08 hours
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.
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