Nursing HomeInspections

Royal Park Rehabilitation & Health Center

Nursing home in Matthews, NC

Medicare & Medicaid certified2★ overall (CMS)

Call (704) 849-6990Send a messageMap ↗

Public-record details

Address
2700 Roal Commons Lane, Matthews, NC 28105
Phone
(704) 849-6990
Listed under
For-profit
Medicare CCN
345026
Overall star rating
2 of 5 ★★☆☆☆
Health inspection rating
2 of 5
Staffing rating
2 of 5
Quality measures rating
4 of 5
Certified beds
169
Average residents per day
143
Ownership
For-profit, limited Liability company
Legal business name
Liberty Healthcare Group LLC
Chain
Liberty Senior Living (37 facilities)
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
Jan 4, 1967
Changed ownership in last 12 months
No
Continuing care retirement community
No
Located inside a hospital
No
Resident or family council
Resident council
Sprinklers in all required areas
Yes

CMS certification number 345026. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Dec 5, 2025. CMS lists 25 health citations for this facility across its last three standard inspection cycles and complaint inspections (Mar 10, 2023 to Dec 5, 2025): 15 from complaint inspections, 4 at the “actual harm” level or higher, including 1 at “immediate jeopardy”.

InspectionCitationSeverity
Dec 5, 2025Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning		B
Potential for minimal harm, pattern
Dec 5, 2025Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Quality of Life and Care		D
Potential for more than minimal harm, isolated
Dec 5, 2025Ensure medication error rates are not 5 percent or greater.
Pharmacy Service · complaint inspection		D
Potential for more than minimal harm, isolated
Dec 5, 2025Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Nutrition and Dietary · complaint inspection		D
Potential for more than minimal harm, isolated
Dec 5, 2025Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service · complaint inspection		E
Potential for more than minimal harm, pattern
Dec 5, 2025Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Nutrition and Dietary · complaint inspection		E
Potential for more than minimal harm, pattern
Dec 5, 2025Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary		E
Potential for more than minimal harm, pattern
Dec 5, 2025Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care · complaint inspection		G
Actual harm, isolated
Aug 8, 2024Allow residents to self-administer drugs if determined clinically appropriate.
Resident Rights		D
Potential for more than minimal harm, isolated
Aug 8, 2024Provide and implement an infection prevention and control program.
Infection Control		D
Potential for more than minimal harm, isolated
Jun 7, 2024Protect each resident from the wrongful use of the resident's belongings or money.
Freedom from Abuse, Neglect, and Exploitation · complaint inspection		D
Potential for more than minimal harm, isolated
Mar 25, 2024Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning · complaint inspection		D
Potential for more than minimal harm, isolated

Showing the 12 most recent of 25. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records 2 fines totalling $39,811 in the last three years.

Dec 5, 2025Fine: $23,010
Mar 25, 2024Fine: $16,801

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
3.47 hours
Registered nurse (RN) time per resident per day
0.37 hours
Nurse aide time per resident per day
2.12 hours
Total nurse staffing on weekends
3.10 hours
Nursing staff turnover (yearly)
46%
RN turnover (yearly)
31%
Administrators who left in the past year
0

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

Other nursing homes in Matthews

Willowbrooke Court SC Ctr at Matthews Glen740 Pavilion View Drive · Matthews, NC 28105 · (704) 845-6220 · Nonprofit6 health citations in 3 inspection cycles · last standard inspection Jul 8, 2025 · no CMS fines in 3 yrsMedicare-certified5★ overall (CMS)Matthews Health & Rehab Center600 Fullwood Lane · Matthews, NC 28105 · (704) 841-4920 · For-profit20 health citations in 3 inspection cycles · last standard inspection Apr 16, 2026 · $82,703 in CMS fines (3 yrs)Medicare & Medicaid certified2★ overall (CMS)

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