Nursing HomeInspections

Matthews Health & Rehab Center

Nursing home in Matthews, NC

Medicare & Medicaid certified2★ overall (CMS)

Call (704) 841-4920Send a messageMap ↗

Public-record details

Address
600 Fullwood Lane, Matthews, NC 28105
Phone
(704) 841-4920
Listed under
For-profit
Medicare CCN
345103
Overall star rating
2 of 5 ★★☆☆☆
Health inspection rating
2 of 5
Staffing rating
2 of 5
Quality measures rating
3 of 5
Certified beds
166
Average residents per day
133
Ownership
For-profit, corporation
Legal business name
Matthews Health & Rehab Center LLC
Chain
Saber Healthcare Group (126 facilities)
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
Jan 25, 1974
Changed ownership in last 12 months
No
Continuing care retirement community
No
Located inside a hospital
No
Resident or family council
Resident council
Sprinklers in all required areas
Yes

CMS certification number 345103. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Apr 16, 2026. CMS lists 20 health citations for this facility across its last three standard inspection cycles and complaint inspections (Oct 13, 2023 to Apr 16, 2026): 10 from complaint inspections, 2 at the “actual harm” level or higher, including 2 at “immediate jeopardy”.

InspectionCitationSeverity
Apr 16, 2026Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance…
Resident Rights
D
Potential for more than minimal harm, isolated
Dec 18, 2025Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights · complaint inspection
D
Potential for more than minimal harm, isolated
Feb 7, 2025Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Rights · complaint inspection
B
Potential for minimal harm, pattern
Feb 7, 2025Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Resident Rights · complaint inspection
B
Potential for minimal harm, pattern
Feb 7, 2025Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Nursing and Physician Services
C
Potential for minimal harm, widespread
Feb 7, 2025Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care · complaint inspection
D
Potential for more than minimal harm, isolated
Feb 7, 2025Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care · complaint inspection
D
Potential for more than minimal harm, isolated
Feb 7, 2025Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be…
Nutrition and Dietary · complaint inspection
D
Potential for more than minimal harm, isolated
Feb 7, 2025Honor the resident's right to organize and participate in resident/family groups in the facility.
Resident Rights
E
Potential for more than minimal harm, pattern
Feb 7, 2025Provide and implement an infection prevention and control program.
Infection Control
K
Immediate jeopardy, pattern
Aug 2, 2024Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation · complaint inspection
D
Potential for more than minimal harm, isolated
Aug 2, 2024Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation · complaint inspection
J
Immediate jeopardy, isolated

Showing the 12 most recent of 20. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records 2 fines totalling $82,703 in the last three years.

Feb 7, 2025Fine: $69,076
Aug 2, 2024Fine: $13,627

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
3.47 hours
Registered nurse (RN) time per resident per day
0.52 hours
Nurse aide time per resident per day
1.98 hours
Total nurse staffing on weekends
3.14 hours
Nursing staff turnover (yearly)
54%
RN turnover (yearly)
58%
Administrators who left in the past year
2

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

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