Matthews Health & Rehab Center
Nursing home in Matthews, NC
Medicare & Medicaid certified2★ overall (CMS)
Public-record details
- Address
- 600 Fullwood Lane, Matthews, NC 28105
- Phone
- (704) 841-4920
- Listed under
- For-profit
- Medicare CCN
- 345103
- Overall star rating
- 2 of 5 ★★☆☆☆
- Health inspection rating
- 2 of 5
- Staffing rating
- 2 of 5
- Quality measures rating
- 3 of 5
- Certified beds
- 166
- Average residents per day
- 133
- Ownership
- For-profit, corporation
- Legal business name
- Matthews Health & Rehab Center LLC
- Chain
- Saber Healthcare Group (126 facilities)
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Jan 25, 1974
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Apr 16, 2026. CMS lists 20 health citations for this facility across its last three standard inspection cycles and complaint inspections (Oct 13, 2023 to Apr 16, 2026): 10 from complaint inspections, 2 at the “actual harm” level or higher, including 2 at “immediate jeopardy”.
| Inspection | Citation | Severity |
|---|---|---|
| Apr 16, 2026 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance… | D |
| Dec 18, 2025 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D |
| Feb 7, 2025 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. | B |
| Feb 7, 2025 | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. | B |
| Feb 7, 2025 | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. | C |
| Feb 7, 2025 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D |
| Feb 7, 2025 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D |
| Feb 7, 2025 | Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be… | D |
| Feb 7, 2025 | Honor the resident's right to organize and participate in resident/family groups in the facility. | E |
| Feb 7, 2025 | Provide and implement an infection prevention and control program. | K |
| Aug 2, 2024 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D |
| Aug 2, 2024 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | J |
Fines and payment denials
CMS records 2 fines totalling $82,703 in the last three years.
| Feb 7, 2025 | Fine: $69,076 |
| Aug 2, 2024 | Fine: $13,627 |
Staffing
- Total nurse staffing per resident per day
- 3.47 hours
- Registered nurse (RN) time per resident per day
- 0.52 hours
- Nurse aide time per resident per day
- 1.98 hours
- Total nurse staffing on weekends
- 3.14 hours
- Nursing staff turnover (yearly)
- 54%
- RN turnover (yearly)
- 58%
- Administrators who left in the past year
- 2
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.