Pelican Health Randolph LLC
Nursing home in Charlotte, NC
Medicare & Medicaid certified3★ overall (CMS)
We send it to Pelican Health Randolph LLC if we can reach them by email, and we have no way to update you at a phone number. To be sure, call them: (704) 364-8363.
Public-record details
- Address
- 4801 Randolph Road, Charlotte, NC 28211
- Phone
- (704) 364-8363
- Listed under
- For-profit
- Medicare CCN
- 345134
- Overall star rating
- 3 of 5 ★★★☆☆
- Health inspection rating
- 2 of 5
- Staffing rating
- 2 of 5
- Quality measures rating
- 5 of 5
- Certified beds
- 100
- Average residents per day
- 74
- Ownership
- For-profit, corporation
- Legal business name
- Legal Business Name Not Available
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Oct 1, 1980
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Sep 17, 2025. CMS lists 47 health citations for this facility across its last three standard inspection cycles and complaint inspections (Feb 28, 2023 to Sep 17, 2025): 17 from complaint inspections, 2 at the “actual harm” level or higher, including 2 at “immediate jeopardy”.
| Inspection | Citation | Severity |
|---|---|---|
| Sep 17, 2025 | Reasonably accommodate the needs and preferences of each resident. | D |
| Sep 17, 2025 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D |
| Sep 17, 2025 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D |
| Sep 17, 2025 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. | D |
| Sep 17, 2025 | Ensure services provided by the nursing facility meet professional standards of quality. | D |
| Sep 17, 2025 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D |
| Sep 17, 2025 | Provide appropriate foot care. | D |
| Sep 17, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D |
| Sep 17, 2025 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D |
| Sep 17, 2025 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. | D |
| Sep 17, 2025 | Provide safe and appropriate respiratory care for a resident when needed. | D |
| Sep 17, 2025 | Provide and implement an infection prevention and control program. | D |
Fines and payment denials
CMS records 3 fines totalling $19,663 in the last three years.
| Apr 24, 2024 | Fine: $4,017 |
| Apr 24, 2024 | Fine: $7,823 |
| Apr 24, 2024 | Fine: $7,823 |
Staffing
- Total nurse staffing per resident per day
- 3.22 hours
- Registered nurse (RN) time per resident per day
- 0.63 hours
- Nurse aide time per resident per day
- 1.84 hours
- Total nurse staffing on weekends
- 2.90 hours
- Nursing staff turnover (yearly)
- 68%
- RN turnover (yearly)
- 61%
- Administrators who left in the past year
- 1
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.
Other nursing homes in Charlotte
Public record, not an endorsement. This listing was compiled from public records as of 2026-11-07 and may be incomplete or out of date. Nursing Home Inspections does not vet, employ, recommend or guarantee nursing homes; a badge reflects only what the public record showed on that date. Confirm current details with the official record before you decide. The information on Nursing Home Inspections is not medical advice and does not replace a doctor, nurse, discharge planner or other qualified professional. Do not use it to make decisions about diagnosis or treatment. If you have a medical emergency, call 911. Full disclaimer · Report an error