University Place Nursing and Rehabilitation Center

Nursing home in Charlotte, NC

Medicare & Medicaid certified1★ overall (CMS)

Call (704) 549-0807 Send a message Map ↗

Public-record details

Address: 9200 Glenwater Drive, Charlotte, NC 28262
Phone: (704) 549-0807
Listed under: For-profit
Medicare CCN: 345142
Overall star rating: 1 of 5 ★☆☆☆☆
Health inspection rating: 2 of 5
Staffing rating: 2 of 5
Quality measures rating: 1 of 5
Certified beds: 207
Average residents per day: 154
Ownership: For-profit, corporation
Legal business name: Granite Falls LTC, LLC
Chain: Principle Long Term Care (40 facilities)
Certified for: Medicare and Medicaid
First approved by Medicare/Medicaid: Jul 1, 1974
Changed ownership in last 12 months: No
Continuing care retirement community: No
Located inside a hospital: No
Resident or family council: Resident council
Sprinklers in all required areas: Yes

CMS certification number 345142. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Jul 24, 2025. CMS lists 35 health citations for this facility across its last three standard inspection cycles and complaint inspections (Aug 25, 2022 to Jul 24, 2025): 20 from complaint inspections, 2 at the “actual harm” level or higher.

Inspection	Citation	Severity
Jul 24, 2025	Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning	B Potential for minimal harm, pattern
Jul 24, 2025	Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation	D Potential for more than minimal harm, isolated
Jul 24, 2025	Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in… Pharmacy Service	D Potential for more than minimal harm, isolated
Jul 24, 2025	Provide and implement an infection prevention and control program. Infection Control	D Potential for more than minimal harm, isolated
Jul 24, 2025	Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary · complaint inspection	E Potential for more than minimal harm, pattern
Oct 15, 2024	Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning · complaint inspection	E Potential for more than minimal harm, pattern
Oct 15, 2024	Ensure that residents are free from significant medication errors. Pharmacy Service · complaint inspection	G Actual harm, isolated
Aug 27, 2024	Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. Nutrition and Dietary · complaint inspection	B Potential for minimal harm, pattern
Aug 27, 2024	Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning · complaint inspection	D Potential for more than minimal harm, isolated
Aug 27, 2024	Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. Nutrition and Dietary · complaint inspection	D Potential for more than minimal harm, isolated
Jul 9, 2024	Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care · complaint inspection	D Potential for more than minimal harm, isolated
May 30, 2024	Allow residents to self-administer drugs if determined clinically appropriate. Resident Rights · complaint inspection	D Potential for more than minimal harm, isolated

Showing the 12 most recent of 35. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records 2 fines totalling $276,401 and 1 denial of Medicare payment for new admissions in the last three years.

Oct 15, 2024	Fine: $9,318
Mar 13, 2024	Fine: $267,083
Mar 13, 2024	Payment denial for 148 days from Apr 4, 2024

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day: 3.60 hours
Registered nurse (RN) time per resident per day: 0.42 hours
Nurse aide time per resident per day: 2.23 hours
Total nurse staffing on weekends: 3.26 hours
Nursing staff turnover (yearly): 59%
RN turnover (yearly): 67%
Administrators who left in the past year: 2

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

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