Nursing HomeInspections

Elevate Health and Rehabilitation

Nursing home in Asheville, NC

Medicare & Medicaid certified1★ overall (CMS)

Call (828) 255-0076Send a messageMap ↗

Public-record details

Address
91 Victoria Road, Asheville, NC 28801
Phone
(828) 255-0076
Listed under
For-profit
Medicare CCN
345174
Overall star rating
1 of 5 ★☆☆☆☆
Health inspection rating
1 of 5
Staffing rating
1 of 5
Quality measures rating
4 of 5
Certified beds
120
Average residents per day
98
Ownership
For-profit, limited Liability company
Legal business name
Asheville Victoria Nc Opco LLC
Chain
Ascent Healthcare Management (6 facilities)
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
Feb 1, 1979
Changed ownership in last 12 months
No
Continuing care retirement community
No
Located inside a hospital
No
Resident or family council
Resident council
Sprinklers in all required areas
Yes

CMS certification number 345174. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Sep 2, 2025. CMS lists 28 health citations for this facility across its last three standard inspection cycles and complaint inspections (Apr 14, 2023 to Dec 22, 2025): 15 from complaint inspections, 5 at the “actual harm” level or higher, including 5 at “immediate jeopardy”.

InspectionCitationSeverity
Dec 22, 2025Provide and implement an infection prevention and control program.
Infection Control · complaint inspection
D
Potential for more than minimal harm, isolated
Sep 2, 2025Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care
D
Potential for more than minimal harm, isolated
Sep 2, 2025Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary
E
Potential for more than minimal harm, pattern
Sep 2, 2025Ensure that residents are free from significant medication errors.
Pharmacy Service · complaint inspection
J
Immediate jeopardy, isolated
Aug 7, 2024Keep residents' personal and medical records private and confidential.
Resident Rights · complaint inspection
D
Potential for more than minimal harm, isolated
Aug 7, 2024Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care · complaint inspection
D
Potential for more than minimal harm, isolated
Aug 7, 2024Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care · complaint inspection
D
Potential for more than minimal harm, isolated
Aug 7, 2024Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care · complaint inspection
E
Potential for more than minimal harm, pattern
Aug 7, 2024Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in…
Pharmacy Service · complaint inspection
E
Potential for more than minimal harm, pattern
Aug 7, 2024Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary · complaint inspection
E
Potential for more than minimal harm, pattern
Aug 7, 2024Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning · complaint inspection
E
Potential for more than minimal harm, pattern
Aug 7, 2024Provide and implement an infection prevention and control program.
Infection Control · complaint inspection
E
Potential for more than minimal harm, pattern

Showing the 12 most recent of 28. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records 3 fines totalling $174,346 in the last three years.

Sep 2, 2025Fine: $17,345
Aug 7, 2024Fine: $139,932
Apr 10, 2024Fine: $17,069

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
3.25 hours
Registered nurse (RN) time per resident per day
0.26 hours
Nurse aide time per resident per day
2.28 hours
Total nurse staffing on weekends
2.92 hours
Nursing staff turnover (yearly)
73%
RN turnover (yearly)
77%
Administrators who left in the past year
1

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

Other nursing homes in Asheville

Aston Park Health Care Center380 Brevard Road · Asheville, NC 28806 · (828) 253-4437 · Nonprofit5 health citations in 3 inspection cycles · last standard inspection Apr 16, 2026 · no CMS fines in 3 yrsMedicare & Medicaid certified5★ overall (CMS)Deerfield Episcopal Retirement1617 Hendersonville Road · Asheville, NC 28803 · (828) 274-1531 · Nonprofit3 health citations in 3 inspection cycles · last standard inspection Jun 4, 2026 · no CMS fines in 3 yrsMedicare-certified5★ overall (CMS)Givens Health Center600 Barrett Lane · Asheville, NC 28803 · (828) 771-2900 · Nonprofit19 health citations in 3 inspection cycles · last standard inspection Mar 18, 2026 · no CMS fines in 3 yrsMedicare & Medicaid certified5★ overall (CMS)The Laurels Of Greentree Ridge70 Sweeten Creek Road · Asheville, NC 28803 · (828) 274-7646 · For-profit15 health citations in 3 inspection cycles · last standard inspection May 7, 2025 · no CMS fines in 3 yrsMedicare & Medicaid certified5★ overall (CMS)The Laurels of Summit Ridge100 Riceville Road · Asheville, NC 28805 · (828) 299-1110 · For-profit17 health citations in 3 inspection cycles · last standard inspection Jul 2, 2026 · no CMS fines in 3 yrsMedicare & Medicaid certified4★ overall (CMS)Bear Mountain Health and Rehabilitation500 Beaverdam Road · Asheville, NC 28804 · (828) 254-8833 · For-profit29 health citations in 3 inspection cycles · last standard inspection May 9, 2025 · no CMS fines in 3 yrsMedicare & Medicaid certified3★ overall (CMS)StoneCreek Health and Rehabilitation455 Victoria Road · Asheville, NC 28801 · (828) 252-0099 · For-profit16 health citations in 3 inspection cycles · last standard inspection Jun 17, 2026 · $38,431 in CMS fines (3 yrs)Medicare & Medicaid certified3★ overall (CMS)Emerald Ridge Health and Rehabilitation25 Reynolds Mountain Boulevard · Asheville, NC 28804 · (828) 645-6619 · For-profit32 health citations in 3 inspection cycles · last standard inspection Apr 9, 2026 · $73,475 in CMS fines (3 yrs)Medicare & Medicaid certified1★ overall (CMS)

All 10 in Asheville →