StoneCreek Health and Rehabilitation

Nursing home in Asheville, NC

Medicare & Medicaid certified3★ overall (CMS)

Call (828) 252-0099 Send a message Map ↗

Public-record details

Address: 455 Victoria Road, Asheville, NC 28801
Phone: (828) 252-0099
Listed under: For-profit
Medicare CCN: 345204
Overall star rating: 3 of 5 ★★★☆☆
Health inspection rating: 2 of 5
Staffing rating: 2 of 5
Quality measures rating: 5 of 5
Certified beds: 120
Average residents per day: 100
Ownership: For-profit, limited Liability company
Legal business name: Stonecreek Health and Rehabilitation, LLC
Chain: Sanstone Health & Rehabilitation (18 facilities)
Certified for: Medicare and Medicaid
First approved by Medicare/Medicaid: Jun 17, 1981
Changed ownership in last 12 months: No
Continuing care retirement community: No
Located inside a hospital: No
Resident or family council: Resident council
Sprinklers in all required areas: Yes

CMS certification number 345204. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Jun 17, 2026. CMS lists 16 health citations for this facility across its last three standard inspection cycles and complaint inspections (Dec 22, 2023 to Jun 17, 2026): 6 from complaint inspections, 2 at the “actual harm” level or higher, including 2 at “immediate jeopardy”.

Inspection	Citation	Severity
Jun 17, 2026	Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. Quality of Life and Care	D Potential for more than minimal harm, isolated
Jun 17, 2026	Ensure medication error rates are not 5 percent or greater. Pharmacy Service · complaint inspection	D Potential for more than minimal harm, isolated
Jun 17, 2026	Provide and implement an infection prevention and control program. Infection Control	D Potential for more than minimal harm, isolated
Jun 17, 2026	Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary	E Potential for more than minimal harm, pattern
Apr 14, 2025	Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care	D Potential for more than minimal harm, isolated
Apr 14, 2025	Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in… Pharmacy Service	D Potential for more than minimal harm, isolated
Apr 14, 2025	Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary	E Potential for more than minimal harm, pattern
Apr 14, 2025	Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care · complaint inspection	J Immediate jeopardy, isolated
Apr 14, 2025	Provide or get specialized rehabilitative services as required for a resident. Quality of Life and Care	J Immediate jeopardy, isolated
Dec 22, 2023	Keep residents' personal and medical records private and confidential. Resident Rights · complaint inspection	D Potential for more than minimal harm, isolated
Dec 22, 2023	Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. Resident Assessment and Care Planning · complaint inspection	D Potential for more than minimal harm, isolated
Dec 22, 2023	Provide special eating equipment and utensils for residents who need them and appropriate assistance. Nutrition and Dietary	D Potential for more than minimal harm, isolated

Showing the 12 most recent of 16. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records 1 fine totalling $38,431 in the last three years.

Apr 14, 2025

Fine: $38,431

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day: 3.30 hours
Registered nurse (RN) time per resident per day: 0.52 hours
Nurse aide time per resident per day: 2.29 hours
Total nurse staffing on weekends: 2.88 hours
Nursing staff turnover (yearly): 48%
RN turnover (yearly): 41%
Administrators who left in the past year: 0

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

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