Emerald Ridge Health and Rehabilitation
Nursing home in Asheville, NC
Medicare & Medicaid certified1★ overall (CMS)
We send it to Emerald Ridge Health and Rehabilitation if we can reach them by email, and we have no way to update you at a phone number. To be sure, call them: (828) 645-6619.
Public-record details
- Address
- 25 Reynolds Mountain Boulevard, Asheville, NC 28804
- Phone
- (828) 645-6619
- Listed under
- For-profit
- Medicare CCN
- 345447
- Overall star rating
- 1 of 5 ★☆☆☆☆
- Health inspection rating
- 1 of 5
- Staffing rating
- 4 of 5
- Quality measures rating
- 3 of 5
- Certified beds
- 100
- Average residents per day
- 94
- Ownership
- For-profit, limited Liability company
- Legal business name
- 25 Reynolds Mountain Boulevard Opco LLC
- Chain
- Avardis Health (38 facilities)
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Sep 20, 1993
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Apr 9, 2026. CMS lists 32 health citations for this facility across its last three standard inspection cycles and complaint inspections (Oct 26, 2023 to Apr 9, 2026): 12 from complaint inspections, 2 at the “actual harm” level or higher, including 1 at “immediate jeopardy”.
| Inspection | Citation | Severity |
|---|---|---|
| Apr 9, 2026 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D |
| Apr 9, 2026 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D |
| Apr 9, 2026 | Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge. | D |
| Apr 9, 2026 | PASARR screening for Mental disorders or Intellectual Disabilities | D |
| Apr 9, 2026 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D |
| Apr 9, 2026 | Honor the resident's right to organize and participate in resident/family groups in the facility. | E |
| Apr 9, 2026 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | E |
| Apr 9, 2026 | Provide and implement an infection prevention and control program. | E |
| Apr 9, 2026 | Make sure that a working call system is available in each resident's bathroom and bathing area. | E |
| Apr 9, 2026 | Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of… | J |
| Nov 7, 2025 | Ensure each resident receives an accurate assessment. | D |
| Mar 6, 2025 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted | D |
Fines and payment denials
CMS records 2 fines totalling $73,475 in the last three years.
| Apr 9, 2026 | Fine: $62,607 |
| Mar 6, 2025 | Fine: $10,868 |
Staffing
- Total nurse staffing per resident per day
- 3.18 hours
- Registered nurse (RN) time per resident per day
- 0.69 hours
- Nurse aide time per resident per day
- 1.99 hours
- Total nurse staffing on weekends
- 2.74 hours
- Nursing staff turnover (yearly)
- 41%
- RN turnover (yearly)
- 17%
- Administrators who left in the past year
- 0
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.
Other nursing homes in Asheville
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