Pelican Health at Charlotte

Nursing home in Charlotte, NC

Medicare & Medicaid certified2★ overall (CMS)SFF candidate (CMS)

Call (704) 333-5165 Send a message Map ↗

Public-record details

Address: 2616 East 5th Street, Charlotte, NC 28204
Phone: (704) 333-5165
Listed under: For-profit
Medicare CCN: 345201
Overall star rating: 2 of 5 ★★☆☆☆
Health inspection rating: 1 of 5
Staffing rating: 2 of 5
Quality measures rating: 5 of 5
Certified beds: 120
Average residents per day: 68
Ownership: For-profit, limited Liability company
Legal business name: Pelican Health at Charlotte LLC
Chain: Simcha Hyman & Naftali Zanziper (79 facilities)
Certified for: Medicare and Medicaid
First approved by Medicare/Medicaid: Dec 22, 1980
Changed ownership in last 12 months: No
Continuing care retirement community: No
Located inside a hospital: No
Resident or family council: Resident council
Sprinklers in all required areas: Yes

CMS certification number 345201. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Mar 2, 2026. CMS lists 39 health citations for this facility across its last three standard inspection cycles and complaint inspections (Aug 29, 2023 to Apr 29, 2026): 30 from complaint inspections, 6 at the “actual harm” level or higher, including 5 at “immediate jeopardy”. CMS lists this facility as a candidate for its Special Focus Facility program.

Inspection	Citation	Severity
Apr 29, 2026	Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights · complaint inspection	D Potential for more than minimal harm, isolated
Mar 2, 2026	Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. Resident Rights · complaint inspection	D Potential for more than minimal harm, isolated
Mar 2, 2026	Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Resident Rights · complaint inspection	D Potential for more than minimal harm, isolated
Mar 2, 2026	Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning	D Potential for more than minimal harm, isolated
Mar 2, 2026	Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in… Pharmacy Service	D Potential for more than minimal harm, isolated
Mar 2, 2026	Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary	D Potential for more than minimal harm, isolated
Mar 2, 2026	Provide and implement an infection prevention and control program. Infection Control	D Potential for more than minimal harm, isolated
Mar 2, 2026	Dispose of garbage and refuse properly. Nutrition and Dietary	F Potential for more than minimal harm, widespread
Mar 2, 2026	Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care · complaint inspection	J Immediate jeopardy, isolated
Mar 2, 2026	Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care · complaint inspection	J Immediate jeopardy, isolated
Feb 3, 2025	Post nurse staffing information every day. Nursing and Physician Services	C Potential for minimal harm, widespread
Feb 3, 2025	Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning	D Potential for more than minimal harm, isolated

Showing the 12 most recent of 39. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records 6 fines totalling $47,037 in the last three years.

Mar 2, 2026	Fine: $8,672
Mar 2, 2026	Fine: $8,673
Feb 3, 2025	Fine: $17,345
Dec 11, 2023	Fine: $7,409
Nov 20, 2023	Fine: $1,764
Oct 30, 2023	Fine: $3,174

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day: 3.32 hours
Registered nurse (RN) time per resident per day: 0.72 hours
Nurse aide time per resident per day: 1.83 hours
Total nurse staffing on weekends: 2.91 hours
Nursing staff turnover (yearly): 73%
RN turnover (yearly): 77%
Administrators who left in the past year: 2

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

Other nursing homes in Charlotte

All 20 in Charlotte →