Nursing HomeInspections

Riverpoint Crest Nursing and Rehabilitation Center

Nursing home in New Bern, NC

Medicare & Medicaid certified3★ overall (CMS)

Call (252) 637-4730Send a messageMap ↗

Public-record details

Address
2600 Old Cherry Point Road, New Bern, NC 28563
Phone
(252) 637-4730
Listed under
For-profit, No fines in 3 years
Medicare CCN
345211
Overall star rating
3 of 5 ★★★☆☆
Health inspection rating
3 of 5
Staffing rating
4 of 5
Quality measures rating
3 of 5
Certified beds
105
Average residents per day
92
Ownership
For-profit, corporation
Legal business name
River Neuse Group, LLC
Chain
Principle Long Term Care (40 facilities)
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
Oct 1, 1981
Changed ownership in last 12 months
No
Continuing care retirement community
No
Located inside a hospital
No
Resident or family council
Resident council
Sprinklers in all required areas
Yes

CMS certification number 345211. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Sep 18, 2025. CMS lists 16 health citations for this facility across its last three standard inspection cycles and complaint inspections (Aug 4, 2023 to Sep 18, 2025): 3 from complaint inspections, 0 at the “actual harm” level or higher.

InspectionCitationSeverity
Sep 18, 2025Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights · complaint inspection		D
Potential for more than minimal harm, isolated
Sep 18, 2025Allow resident to participate in the development and implementation of his or her person-centered plan of care.
Resident Rights		D
Potential for more than minimal harm, isolated
Sep 18, 2025Allow residents to self-administer drugs if determined clinically appropriate.
Resident Rights		D
Potential for more than minimal harm, isolated
Sep 18, 2025Keep residents' personal and medical records private and confidential.
Resident Rights		D
Potential for more than minimal harm, isolated
Sep 18, 2025Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning		D
Potential for more than minimal harm, isolated
Sep 18, 2025Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning		D
Potential for more than minimal harm, isolated
Sep 18, 2025Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning · complaint inspection		D
Potential for more than minimal harm, isolated
Sep 18, 2025Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in…
Pharmacy Service		D
Potential for more than minimal harm, isolated
Sep 18, 2025Provide and implement an infection prevention and control program.
Infection Control		D
Potential for more than minimal harm, isolated
Sep 26, 2024Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning		D
Potential for more than minimal harm, isolated
Sep 26, 2024Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning		D
Potential for more than minimal harm, isolated
Sep 26, 2024Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care		D
Potential for more than minimal harm, isolated

Showing the 12 most recent of 16. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records no fines or payment denials for this facility in the last three years.

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
3.36 hours
Registered nurse (RN) time per resident per day
0.53 hours
Nurse aide time per resident per day
2.01 hours
Total nurse staffing on weekends
2.95 hours
Nursing staff turnover (yearly)
23%
RN turnover (yearly)
0%
Administrators who left in the past year
0

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

Other nursing homes in New Bern

Bayview Nursing & Rehabilitation Center3003 Kensington Park Drive · New Bern, NC 28560 · (252) 638-1818 · For-profit2 health citations in 3 inspection cycles · last standard inspection Nov 20, 2025 · no CMS fines in 3 yrsMedicare & Medicaid certified4★ overall (CMS)PruittHealth-Neuse1303 Health Drive · New Bern, NC 28560 · (252) 634-2560 · For-profit40 health citations in 3 inspection cycles · last standard inspection Dec 18, 2025 · $88,115 in CMS fines (3 yrs)Medicare & Medicaid certified2★ overall (CMS)PruittHealth-Trent836 Hospital Drive · New Bern, NC 28560 · (252) 638-6001 · For-profit16 health citations in 3 inspection cycles · last standard inspection May 14, 2026 · $16,152 in CMS fines (3 yrs)Medicare & Medicaid certified1★ overall (CMS)

All 4 in New Bern →