PruittHealth-Trent
Nursing home in New Bern, NC
Medicare & Medicaid certified1★ overall (CMS)
Public-record details
- Address
- 836 Hospital Drive, New Bern, NC 28560
- Phone
- (252) 638-6001
- Listed under
- For-profit
- Medicare CCN
- 345371
- Overall star rating
- 1 of 5 ★☆☆☆☆
- Health inspection rating
- 1 of 5
- Staffing rating
- 3 of 5
- Quality measures rating
- 2 of 5
- Certified beds
- 116
- Average residents per day
- 100
- Ownership
- For-profit, limited Liability company
- Legal business name
- Pruitthealth - Trent, LLC
- Chain
- Pruitthealth (95 facilities)
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- May 17, 1991
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: May 14, 2026. CMS lists 16 health citations for this facility across its last three standard inspection cycles and complaint inspections (Nov 16, 2023 to May 14, 2026): 9 from complaint inspections, 2 at the “actual harm” level or higher, including 2 at “immediate jeopardy”.
| Inspection | Citation | Severity |
|---|---|---|
| May 14, 2026 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. | D |
| Feb 6, 2026 | Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit. | D |
| Feb 6, 2026 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | D |
| Feb 6, 2026 | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. | D |
| Feb 6, 2026 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | J |
| Feb 6, 2026 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | J |
| Feb 27, 2025 | Allow residents to self-administer drugs if determined clinically appropriate. | D |
| Feb 27, 2025 | Ensure each resident receives an accurate assessment. | D |
| Feb 27, 2025 | Provide and implement an infection prevention and control program. | D |
| Feb 27, 2025 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance… | E |
| Feb 27, 2025 | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with… | E |
| Mar 27, 2024 | Provide and implement an infection prevention and control program. | D |
Fines and payment denials
CMS records 2 fines totalling $16,152 in the last three years.
| Feb 6, 2026 | Fine: $8,076 |
| Feb 6, 2026 | Fine: $8,076 |
Staffing
- Total nurse staffing per resident per day
- 3.38 hours
- Registered nurse (RN) time per resident per day
- 0.53 hours
- Nurse aide time per resident per day
- 2.04 hours
- Total nurse staffing on weekends
- 2.82 hours
- Nursing staff turnover (yearly)
- 18%
- RN turnover (yearly)
- 31%
- Administrators who left in the past year
- 0
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.