Redwood Health & Rehab

Nursing home in Charlotte, NC

Medicare & Medicaid certified3★ overall (CMS)

Call (704) 703-6060 Send a message Map ↗

Public-record details

Address: 5939 Reddman Road, Charlotte, NC 28212
Phone: (704) 703-6060
Listed under: For-profit
Medicare CCN: 345243
Overall star rating: 3 of 5 ★★★☆☆
Health inspection rating: 3 of 5
Staffing rating: 2 of 5
Quality measures rating: 2 of 5
Certified beds: 116
Average residents per day: 88
Ownership: For-profit, limited Liability company
Legal business name: Accordius Health at Charlotte LLC
Chain: Simcha Hyman & Naftali Zanziper (79 facilities)
Certified for: Medicare and Medicaid
First approved by Medicare/Medicaid: Feb 2, 1984
Changed ownership in last 12 months: No
Continuing care retirement community: No
Located inside a hospital: No
Resident or family council: Resident council
Sprinklers in all required areas: Yes

CMS certification number 345243. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: May 11, 2026. CMS lists 18 health citations for this facility across its last three standard inspection cycles and complaint inspections (Jan 17, 2024 to Jun 23, 2026): 5 from complaint inspections, 0 at the “actual harm” level or higher.

Inspection	Citation	Severity
Jun 23, 2026	Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights · complaint inspection	D Potential for more than minimal harm, isolated
Jun 23, 2026	Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care · complaint inspection	D Potential for more than minimal harm, isolated
May 11, 2026	Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care · complaint inspection	D Potential for more than minimal harm, isolated
May 11, 2026	Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services. Administration · complaint inspection	D Potential for more than minimal harm, isolated
May 11, 2026	Make sure that a working call system is available in each resident's bathroom and bathing area. Environmental	D Potential for more than minimal harm, isolated
May 11, 2026	Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary	E Potential for more than minimal harm, pattern
Apr 24, 2025	Reasonably accommodate the needs and preferences of each resident. Resident Rights	D Potential for more than minimal harm, isolated
Apr 24, 2025	Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance… Resident Rights	D Potential for more than minimal harm, isolated
Apr 24, 2025	Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Resident Rights · complaint inspection	D Potential for more than minimal harm, isolated
Apr 24, 2025	Provide appropriate foot care. Quality of Life and Care	D Potential for more than minimal harm, isolated
Apr 24, 2025	Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary	D Potential for more than minimal harm, isolated
Apr 24, 2025	Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning	D Potential for more than minimal harm, isolated

Showing the 12 most recent of 18. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records 2 fines totalling $7,742 in the last three years.

Jan 17, 2024	Fine: $3,871
Jan 17, 2024	Fine: $3,871

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day: 3.43 hours
Registered nurse (RN) time per resident per day: 0.45 hours
Nurse aide time per resident per day: 1.94 hours
Total nurse staffing on weekends: 3.25 hours
Nursing staff turnover (yearly): 56%
RN turnover (yearly): 55%
Administrators who left in the past year: 2

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

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