Rockwell Park Rehabilitation and Healthcare Center

Nursing home in Charlotte, NC

Medicare & Medicaid certifiedSpecial Focus Facility (CMS)

Call (704) 598-4480 Send a message Map ↗

Public-record details

Address: 1930 West Sugar Creek Road, Charlotte, NC 28262
Phone: (704) 598-4480
Listed under: For-profit
Medicare CCN: 345489
Overall star rating: Not rated by CMS
Certified beds: 120
Average residents per day: 83
Ownership: For-profit, corporation
Legal business name: Saturn Operator LLC
Chain: Yad Healthcare (13 facilities)
Certified for: Medicare and Medicaid
First approved by Medicare/Medicaid: Nov 5, 1998
Changed ownership in last 12 months: No
Continuing care retirement community: No
Located inside a hospital: No
Resident or family council: Resident and family councils
Sprinklers in all required areas: Yes

CMS certification number 345489. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Mar 27, 2026. CMS lists 34 health citations for this facility across its last three standard inspection cycles and complaint inspections (Apr 29, 2024 to Mar 27, 2026): 21 from complaint inspections, 8 at the “actual harm” level or higher, including 7 at “immediate jeopardy”. CMS has placed this facility in its Special Focus Facility program for nursing homes with a persistent record of serious inspection problems; it gets more frequent inspections.

Inspection	Citation	Severity
Mar 27, 2026	Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge. Resident Rights · complaint inspection	D Potential for more than minimal harm, isolated
Mar 27, 2026	Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning	D Potential for more than minimal harm, isolated
Mar 27, 2026	Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care · complaint inspection	D Potential for more than minimal harm, isolated
Mar 27, 2026	Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in… Pharmacy Service	D Potential for more than minimal harm, isolated
Mar 27, 2026	Provide and implement an infection prevention and control program. Infection Control	D Potential for more than minimal harm, isolated
Jan 7, 2026	Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care · complaint inspection	G Actual harm, isolated
Nov 20, 2025	Ensure that residents are fully informed and understand their health status, care and treatments. Resident Rights	D Potential for more than minimal harm, isolated
Nov 20, 2025	Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning	D Potential for more than minimal harm, isolated
Nov 20, 2025	Ensure medication error rates are not 5 percent or greater. Pharmacy Service	D Potential for more than minimal harm, isolated
Nov 20, 2025	Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. Resident Rights	E Potential for more than minimal harm, pattern
Sep 5, 2025	Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care · complaint inspection	J Immediate jeopardy, isolated
Jul 25, 2025	Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care · complaint inspection	J Immediate jeopardy, isolated

Showing the 12 most recent of 34. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records 7 fines totalling $338,513 and 1 denial of Medicare payment for new admissions in the last three years.

Mar 27, 2026	Fine: $23,397
Nov 20, 2025	Fine: $12,935
May 23, 2025	Fine: $93,236
Nov 27, 2024	Fine: $113,051
Jun 21, 2024	Fine: $78,793
Jun 21, 2024	Payment denial for 2 days from Jul 23, 2024
Apr 29, 2024	Fine: $6,899
Apr 29, 2024	Fine: $10,202

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day: 3.49 hours
Registered nurse (RN) time per resident per day: 0.59 hours
Nurse aide time per resident per day: 1.97 hours
Total nurse staffing on weekends: 3.11 hours
Nursing staff turnover (yearly): 60%
RN turnover (yearly): 50%
Administrators who left in the past year: 1

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

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