Concord Care Center of Toledo

Nursing home in Toledo, OH

Medicare & Medicaid certified2★ overall (CMS)

Call (419) 385-6616 Send a message Map ↗

Public-record details

Address: 3121 Glanzman Rd, Toledo, OH 43614
Phone: (419) 385-6616
Listed under: For-profit
Medicare CCN: 365030
Overall star rating: 2 of 5 ★★☆☆☆
Health inspection rating: 1 of 5
Staffing rating: 3 of 5
Quality measures rating: 5 of 5
Certified beds: 84
Average residents per day: 81
Ownership: For-profit, corporation
Legal business name: Continent Health Company of Toledo LLC
Chain: Aom Healthcare (20 facilities)
Certified for: Medicare and Medicaid
First approved by Medicare/Medicaid: Oct 1, 1976
Changed ownership in last 12 months: No
Continuing care retirement community: No
Located inside a hospital: No
Resident or family council: Resident council
Sprinklers in all required areas: Yes

CMS certification number 365030. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Jul 31, 2025. CMS lists 57 health citations for this facility across its last three standard inspection cycles and complaint inspections (Oct 31, 2019 to Mar 20, 2026): 31 from complaint inspections, 2 at the “actual harm” level or higher.

Inspection	Citation	Severity
Mar 20, 2026	Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. Environmental · complaint inspection	E Potential for more than minimal harm, pattern
Feb 24, 2026	Provide activities to meet all resident's needs. Quality of Life and Care · complaint inspection	E Potential for more than minimal harm, pattern
Feb 24, 2026	Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. Environmental · complaint inspection	E Potential for more than minimal harm, pattern
Feb 24, 2026	Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. Environmental · complaint inspection	E Potential for more than minimal harm, pattern
Sep 2, 2025	Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. Environmental · complaint inspection	E Potential for more than minimal harm, pattern
Jul 31, 2025	Reasonably accommodate the needs and preferences of each resident. Resident Rights	D Potential for more than minimal harm, isolated
Jul 31, 2025	Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation	D Potential for more than minimal harm, isolated
Jul 31, 2025	PASARR screening for Mental disorders or Intellectual Disabilities Resident Assessment and Care Planning	D Potential for more than minimal harm, isolated
Jul 31, 2025	Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care	D Potential for more than minimal harm, isolated
Jul 31, 2025	Assist a resident in gaining access to vision and hearing services. Quality of Life and Care	D Potential for more than minimal harm, isolated
Jul 31, 2025	Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care	D Potential for more than minimal harm, isolated
Jul 31, 2025	Provide timely, quality laboratory services/tests to meet the needs of residents. Administration	D Potential for more than minimal harm, isolated

Showing the 12 most recent of 57. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records 2 fines totalling $29,198 in the last three years.

Jul 31, 2025	Fine: $14,518
Sep 21, 2023	Fine: $14,680

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day: 3.00 hours
Registered nurse (RN) time per resident per day: 0.38 hours
Nurse aide time per resident per day: 1.83 hours
Total nurse staffing on weekends: 2.71 hours
Nursing staff turnover (yearly): 41%
RN turnover (yearly): 56%
Administrators who left in the past year: 0

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

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