Nursing HomeInspections

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Nursing home in Toledo, OH

Medicare & Medicaid certified4★ overall (CMS)

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Public-record details

Address
955 Garden Lake Pkwy, Toledo, OH 43614
Phone
(419) 382-2200
Listed under
For-profit, 4–5 star overall rating, No fines in 3 years
Medicare CCN
365704
Overall star rating
4 of 5 ★★★★☆
Health inspection rating
3 of 5
Staffing rating
2 of 5
Quality measures rating
5 of 5
Certified beds
99
Average residents per day
84
Ownership
For-profit, corporation
Legal business name
Parkway Operating CO LLC
Chain
Health Care Facility Management, LLC (5 facilities)
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
Oct 7, 1987
Changed ownership in last 12 months
No
Continuing care retirement community
No
Located inside a hospital
No
Resident or family council
Resident and family councils
Sprinklers in all required areas
Yes

CMS certification number 365704. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Jan 29, 2026. CMS lists 39 health citations for this facility across its last three standard inspection cycles and complaint inspections (Jul 13, 2023 to Jun 2, 2026): 19 from complaint inspections, 0 at the “actual harm” level or higher.

InspectionCitationSeverity
Jun 2, 2026Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights · complaint inspection
D
Potential for more than minimal harm, isolated
Jan 29, 2026Assist a resident in gaining access to vision and hearing services.
Quality of Life and Care
D
Potential for more than minimal harm, isolated
Jan 29, 2026Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care
D
Potential for more than minimal harm, isolated
Jan 29, 2026Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care · complaint inspection
D
Potential for more than minimal harm, isolated
Jan 29, 2026Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Environmental · complaint inspection
D
Potential for more than minimal harm, isolated
Jan 29, 2026Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service
E
Potential for more than minimal harm, pattern
Jan 29, 2026Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary
E
Potential for more than minimal harm, pattern
Jul 14, 2025Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation · complaint inspection
D
Potential for more than minimal harm, isolated
Jul 14, 2025Respond appropriately to all alleged violations.
Freedom from Abuse, Neglect, and Exploitation · complaint inspection
D
Potential for more than minimal harm, isolated
Jul 14, 2025Ensure that residents are free from significant medication errors.
Pharmacy Service · complaint inspection
D
Potential for more than minimal harm, isolated
May 28, 2025Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care · complaint inspection
D
Potential for more than minimal harm, isolated
Apr 3, 2025Ensure that residents are free from significant medication errors.
Pharmacy Service · complaint inspection
D
Potential for more than minimal harm, isolated

Showing the 12 most recent of 39. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records no fines or payment denials for this facility in the last three years.

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
3.39 hours
Registered nurse (RN) time per resident per day
0.44 hours
Nurse aide time per resident per day
1.92 hours
Total nurse staffing on weekends
3.06 hours
Nursing staff turnover (yearly)
45%
RN turnover (yearly)
33%
Administrators who left in the past year
0

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

Other nursing homes in Toledo

Majestic Care of Toledo SNF131 North Wheeling Street · Toledo, OH 43605 · (419) 693-0751 · For-profit25 health citations in 3 inspection cycles · last standard inspection Sep 25, 2025 · $22,432 in CMS fines (3 yrs)Medicare & Medicaid certified5★ overall (CMS)Arbors at Sylvania7120 Port Sylvania Drive · Toledo, OH 43617 · (419) 841-2200 · For-profit34 health citations in 3 inspection cycles · last standard inspection Apr 17, 2025 · no CMS fines in 3 yrsMedicare & Medicaid certified3★ overall (CMS)Ohio Living Swan Creek1650 Swan Creek Lane · Toledo, OH 43614 · (419) 865-4445 · For-profit25 health citations in 3 inspection cycles · last standard inspection Apr 2, 2026 · $34,873 in CMS fines (3 yrs)Medicare & Medicaid certified3★ overall (CMS)Otterbein Sunset House4020 Indian Rd · Toledo, OH 43606 · (419) 536-4645 · Nonprofit24 health citations in 3 inspection cycles · last standard inspection May 1, 2025 · no CMS fines in 3 yrsMedicare & Medicaid certified3★ overall (CMS)Ayden Healthcare of Toledo4293 Monroe St · Toledo, OH 43606 · (419) 474-6021 · For-profit62 health citations in 3 inspection cycles · last standard inspection Jul 17, 2024 · no CMS fines in 3 yrsMedicare & Medicaid certified2★ overall (CMS)Concord Care Center of Toledo3121 Glanzman Rd · Toledo, OH 43614 · (419) 385-6616 · For-profit57 health citations in 3 inspection cycles · last standard inspection Jul 31, 2025 · $29,198 in CMS fines (3 yrs)Medicare & Medicaid certified2★ overall (CMS)Continuing Healthcare of Toledo4420 South Avenue · Toledo, OH 43615 · (419) 531-4201 · For-profit61 health citations in 3 inspection cycles · last standard inspection Aug 15, 2024 · $21,598 in CMS fines (3 yrs)Medicare & Medicaid certified2★ overall (CMS)Foundation Park Care Center1621 S Byrne Rd · Toledo, OH 43614 · (419) 385-3958 · For-profit55 health citations in 3 inspection cycles · last standard inspection Mar 12, 2026 · $91,025 in CMS fines (3 yrs)Medicare & Medicaid certified2★ overall (CMS)

All 15 in Toledo →