Otterbein Sunset House

Nursing home in Toledo, OH

Medicare & Medicaid certified3★ overall (CMS)

Call (419) 536-4645 Send a message Map ↗

Public-record details

Address: 4020 Indian Rd, Toledo, OH 43606
Phone: (419) 536-4645
Listed under: Nonprofit, No fines in 3 years, Part of a retirement community
Medicare CCN: 366148
Overall star rating: 3 of 5 ★★★☆☆
Health inspection rating: 3 of 5
Staffing rating: 1 of 5
Quality measures rating: 5 of 5
Certified beds: 24
Average residents per day: 21
Ownership: Nonprofit, corporation
Legal business name: Sunset Retirement Communities INC
Chain: Otterbein Seniorlife (20 facilities)
Certified for: Medicare and Medicaid
First approved by Medicare/Medicaid: Dec 17, 1997
Changed ownership in last 12 months: No
Continuing care retirement community: Yes
Located inside a hospital: No
Resident or family council: Resident council
Sprinklers in all required areas: Yes

CMS certification number 366148. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: May 1, 2025. CMS lists 24 health citations for this facility across its last three standard inspection cycles and complaint inspections (Sep 5, 2019 to May 1, 2025): 4 from complaint inspections, 0 at the “actual harm” level or higher.

Inspection	Citation	Severity
May 1, 2025	Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Resident Rights	D Potential for more than minimal harm, isolated
May 1, 2025	Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. Pharmacy Service	D Potential for more than minimal harm, isolated
May 1, 2025	Ensure each resident’s drug regimen must be free from unnecessary drugs. Pharmacy Service	D Potential for more than minimal harm, isolated
May 1, 2025	Ensure medication error rates are not 5 percent or greater. Pharmacy Service	D Potential for more than minimal harm, isolated
May 1, 2025	Ensure that residents are free from significant medication errors. Pharmacy Service	D Potential for more than minimal harm, isolated
May 1, 2025	Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. Nursing and Physician Services	F Potential for more than minimal harm, widespread
May 1, 2025	Provide and implement an infection prevention and control program. Infection Control	F Potential for more than minimal harm, widespread
May 1, 2025	Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. Environmental	F Potential for more than minimal harm, widespread
Oct 30, 2024	Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation · complaint inspection	D Potential for more than minimal harm, isolated
Jun 24, 2024	Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary · complaint inspection	F Potential for more than minimal harm, widespread
Apr 1, 2024	Not require residents to give up Medicare or Medicaid benefits, or pay privately as a condition of admission; and must tell residents what care they do not provide. Resident Rights · complaint inspection	D Potential for more than minimal harm, isolated
Jan 22, 2024	Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care · complaint inspection	D Potential for more than minimal harm, isolated

Showing the 12 most recent of 24. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records no fines or payment denials for this facility in the last three years.

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day: 4.09 hours
Registered nurse (RN) time per resident per day: 1.18 hours
Nurse aide time per resident per day: 2.16 hours
Total nurse staffing on weekends: 3.42 hours
Nursing staff turnover (yearly): 64%
RN turnover (yearly): 67%
Administrators who left in the past year: 0

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

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