Otterbein Sunset House
Nursing home in Toledo, OH
Medicare & Medicaid certified3★ overall (CMS)
We send it to Otterbein Sunset House if we can reach them by email, and we have no way to update you at a phone number. To be sure, call them: (419) 536-4645.
Public-record details
- Address
- 4020 Indian Rd, Toledo, OH 43606
- Phone
- (419) 536-4645
- Listed under
- Nonprofit, No fines or payment denials in 3 years, Part of a retirement community
- Medicare CCN
- 366148
- Overall star rating
- 3 of 5 ★★★☆☆
- Health inspection rating
- 3 of 5
- Staffing rating
- 4 of 5
- Quality measures rating
- 4 of 5
- Certified beds
- 24
- Average residents per day
- 21
- Ownership
- Nonprofit, corporation
- Legal business name
- Sunset Retirement Communities INC
- Chain
- Otterbein Seniorlife (20 facilities)
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Dec 17, 1997
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- Yes
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: May 1, 2025. CMS lists 24 health citations for this facility across its last three standard inspection cycles and complaint inspections (Sep 5, 2019 to May 1, 2025): 4 from complaint inspections, 0 at the “actual harm” level or higher.
| Inspection | Citation | Severity |
|---|---|---|
| May 1, 2025 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D |
| May 1, 2025 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | D |
| May 1, 2025 | Ensure each resident’s drug regimen must be free from unnecessary drugs. | D |
| May 1, 2025 | Ensure medication error rates are not 5 percent or greater. | D |
| May 1, 2025 | Ensure that residents are free from significant medication errors. | D |
| May 1, 2025 | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. | F |
| May 1, 2025 | Provide and implement an infection prevention and control program. | F |
| May 1, 2025 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | F |
| Oct 30, 2024 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D |
| Jun 24, 2024 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F |
| Apr 1, 2024 | Not require residents to give up Medicare or Medicaid benefits, or pay privately as a condition of admission; and must tell residents what care they do not provide. | D |
| Jan 22, 2024 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D |
Fines and payment denials
CMS records no fines or payment denials for this facility in the last three years.
Staffing
- Total nurse staffing per resident per day
- 4.30 hours
- Registered nurse (RN) time per resident per day
- 1.31 hours
- Nurse aide time per resident per day
- 2.15 hours
- Total nurse staffing on weekends
- 3.76 hours
- Nursing staff turnover (yearly)
- 55%
- RN turnover (yearly)
- 80%
- Administrators who left in the past year
- 0
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.
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