Riverview

Nursing home in Columbus, OH

Medicare & Medicaid certified3★ overall (CMS)

Call (614) 457-1100 Send a message Map ↗

Public-record details

Address: 3710 Olentangy River Road, Columbus, OH 43214
Phone: (614) 457-1100
Listed under: For-profit
Medicare CCN: 365272
Overall star rating: 3 of 5 ★★★☆☆
Health inspection rating: 2 of 5
Staffing rating: 3 of 5
Quality measures rating: 5 of 5
Certified beds: 145
Average residents per day: 120
Ownership: For-profit, limited Liability company
Legal business name: Whetstone Care Center, LLC
Chain: Optalis Health & Rehabilitation (36 facilities)
Certified for: Medicare and Medicaid
First approved by Medicare/Medicaid: Dec 29, 1971
Changed ownership in last 12 months: No
Continuing care retirement community: No
Located inside a hospital: No
Resident or family council: Resident council
Sprinklers in all required areas: Yes

CMS certification number 365272. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: May 1, 2025. CMS lists 33 health citations for this facility across its last three standard inspection cycles and complaint inspections (Jul 18, 2019 to May 1, 2025): 12 from complaint inspections, 2 at the “actual harm” level or higher, including 1 at “immediate jeopardy”.

Inspection	Citation	Severity
May 1, 2025	Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation	D Potential for more than minimal harm, isolated
May 1, 2025	Respond appropriately to all alleged violations. Freedom from Abuse, Neglect, and Exploitation	D Potential for more than minimal harm, isolated
May 1, 2025	Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care	D Potential for more than minimal harm, isolated
May 1, 2025	Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. Pharmacy Service	D Potential for more than minimal harm, isolated
May 1, 2025	Ensure that residents are free from significant medication errors. Pharmacy Service	D Potential for more than minimal harm, isolated
May 1, 2025	Provide and implement an infection prevention and control program. Infection Control	D Potential for more than minimal harm, isolated
May 1, 2025	Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in… Pharmacy Service	E Potential for more than minimal harm, pattern
May 1, 2025	Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. Nutrition and Dietary	E Potential for more than minimal harm, pattern
May 1, 2025	Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary	E Potential for more than minimal harm, pattern
Mar 10, 2025	Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights · complaint inspection	D Potential for more than minimal harm, isolated
Feb 6, 2025	Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. Nutrition and Dietary · complaint inspection	E Potential for more than minimal harm, pattern
Feb 6, 2025	Provide and implement an infection prevention and control program. Infection Control · complaint inspection	L Immediate jeopardy, widespread

Showing the 12 most recent of 33. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records 1 fine totalling $168,656 and 1 denial of Medicare payment for new admissions in the last three years.

Feb 6, 2025	Fine: $168,656
Feb 8, 2024	Payment denial for 36 days from Mar 8, 2024

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day: 3.66 hours
Registered nurse (RN) time per resident per day: 0.85 hours
Nurse aide time per resident per day: 2.14 hours
Total nurse staffing on weekends: 3.39 hours
Nursing staff turnover (yearly): 42%
RN turnover (yearly): 50%
Administrators who left in the past year: 0

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

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