New Albany Care Center

Nursing home in Columbus, OH

Medicare & Medicaid certified3★ overall (CMS)

Call (614) 855-8866 Send a message Map ↗

Public-record details

Address: 5691 Thompson Road, Columbus, OH 43230
Phone: (614) 855-8866
Listed under: For-profit
Medicare CCN: 366155
Overall star rating: 3 of 5 ★★★☆☆
Health inspection rating: 3 of 5
Staffing rating: 3 of 5
Quality measures rating: 4 of 5
Certified beds: 67
Average residents per day: 60
Ownership: For-profit, limited Liability company
Legal business name: New Albany Care Center Limited
Chain: Optalis Health & Rehabilitation (36 facilities)
Certified for: Medicare and Medicaid
First approved by Medicare/Medicaid: Apr 1, 1998
Changed ownership in last 12 months: No
Continuing care retirement community: No
Located inside a hospital: No
Resident or family council: Resident and family councils
Sprinklers in all required areas: Yes

CMS certification number 366155. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Feb 6, 2025. CMS lists 32 health citations for this facility across its last three standard inspection cycles and complaint inspections (Dec 28, 2019 to Feb 6, 2025): 5 from complaint inspections, 2 at the “actual harm” level or higher.

Inspection	Citation	Severity
Feb 6, 2025	Reasonably accommodate the needs and preferences of each resident. Resident Rights	D Potential for more than minimal harm, isolated
Feb 6, 2025	Honor the resident's right to manage his or her financial affairs. Resident Rights	D Potential for more than minimal harm, isolated
Feb 6, 2025	Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death. Resident Rights	D Potential for more than minimal harm, isolated
Feb 6, 2025	Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care	D Potential for more than minimal harm, isolated
Feb 6, 2025	Assist a resident in gaining access to vision and hearing services. Quality of Life and Care	D Potential for more than minimal harm, isolated
Feb 6, 2025	Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care	D Potential for more than minimal harm, isolated
Feb 6, 2025	Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care	D Potential for more than minimal harm, isolated
Feb 6, 2025	Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. Pharmacy Service	D Potential for more than minimal harm, isolated
Feb 6, 2025	Ensure that residents are free from significant medication errors. Pharmacy Service	D Potential for more than minimal harm, isolated
Feb 6, 2025	Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. Nutrition and Dietary	D Potential for more than minimal harm, isolated
Feb 6, 2025	Provide and implement an infection prevention and control program. Infection Control	D Potential for more than minimal harm, isolated
Feb 6, 2025	Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary	F Potential for more than minimal harm, widespread

Showing the 12 most recent of 32. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records 1 fine totalling $12,149 in the last three years.

Dec 17, 2024

Fine: $12,149

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day: 4.01 hours
Registered nurse (RN) time per resident per day: 0.92 hours
Nurse aide time per resident per day: 2.16 hours
Total nurse staffing on weekends: 3.38 hours
Nursing staff turnover (yearly): 43%
RN turnover (yearly): 44%
Administrators who left in the past year: 0

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

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