Hanover Healthcare Center
Nursing home in Massillon, OH
Medicare & Medicaid certified2★ overall (CMS)
We send it to Hanover Healthcare Center if we can reach them by email, and we have no way to update you at a phone number. To be sure, call them: (330) 837-1741.
Public-record details
- Address
- 435 Avis Avenue Nw, Massillon, OH 44646
- Phone
- (330) 837-1741
- Listed under
- For-profit
- Medicare CCN
- 365292
- Overall star rating
- 2 of 5 ★★☆☆☆
- Health inspection rating
- 1 of 5
- Staffing rating
- 3 of 5
- Quality measures rating
- 5 of 5
- Certified beds
- 125
- Average residents per day
- 114
- Ownership
- For-profit, corporation
- Legal business name
- Avis Leasing CO., LLC
- Chain
- Communicare Health (109 facilities)
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Jun 8, 1973
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Mar 17, 2026. CMS lists 61 health citations for this facility across its last three standard inspection cycles and complaint inspections (May 15, 2022 to Aug 12, 2026): 44 from complaint inspections, 4 at the “actual harm” level or higher, including 4 at “immediate jeopardy”.
| Inspection | Citation | Severity |
|---|---|---|
| Aug 12, 2026 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D |
| Aug 12, 2026 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | D |
| Aug 12, 2026 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D |
| Aug 12, 2026 | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. | D |
| Aug 12, 2026 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E |
| Aug 12, 2026 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | F |
| Mar 17, 2026 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D |
| Mar 17, 2026 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. | D |
| Mar 17, 2026 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted | D |
| Mar 17, 2026 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D |
| Mar 17, 2026 | Provide activities to meet all resident's needs. | D |
| Mar 17, 2026 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | D |
Fines and payment denials
CMS records 2 fines totalling $84,143 in the last three years.
| Aug 19, 2024 | Fine: $61,191 |
| Dec 12, 2023 | Fine: $22,952 |
Staffing
- Total nurse staffing per resident per day
- 3.28 hours
- Registered nurse (RN) time per resident per day
- 0.59 hours
- Nurse aide time per resident per day
- 2.00 hours
- Total nurse staffing on weekends
- 2.92 hours
- Nursing staff turnover (yearly)
- 47%
- RN turnover (yearly)
- 44%
- Administrators who left in the past year
- 1
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.
Other nursing homes in Massillon
Public record, not an endorsement. This listing was compiled from public records as of 2026-11-07 and may be incomplete or out of date. Nursing Home Inspections does not vet, employ, recommend or guarantee nursing homes; a badge reflects only what the public record showed on that date. Confirm current details with the official record before you decide. The information on Nursing Home Inspections is not medical advice and does not replace a doctor, nurse, discharge planner or other qualified professional. Do not use it to make decisions about diagnosis or treatment. If you have a medical emergency, call 911. Full disclaimer · Report an error