Legends Care Rehabilitation and Nursing Center
Nursing home in Massillon, OH
Medicare & Medicaid certified2★ overall (CMS)
Public-record details
- Address
- 2311 Nave Road Se, Massillon, OH 44646
- Phone
- (330) 837-1001
- Listed under
- For-profit
- Medicare CCN
- 366085
- Overall star rating
- 2 of 5 ★★☆☆☆
- Health inspection rating
- 1 of 5
- Staffing rating
- 1 of 5
- Quality measures rating
- 5 of 5
- Certified beds
- 65
- Average residents per day
- 57
- Ownership
- For-profit, corporation
- Legal business name
- Legends Care Center LLC
- Chain
- Northwood Healthcare Group (6 facilities)
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Sep 25, 1996
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Jun 5, 2025. CMS lists 72 health citations for this facility across its last three standard inspection cycles and complaint inspections (Oct 18, 2019 to May 4, 2026): 49 from complaint inspections, 4 at the “actual harm” level or higher, including 2 at “immediate jeopardy”.
| Inspection | Citation | Severity |
|---|---|---|
| May 4, 2026 | Ensure residents have reasonable access to and privacy in their use of communication methods. | D |
| May 4, 2026 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D |
| Mar 10, 2026 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D |
| Mar 10, 2026 | Respond appropriately to all alleged violations. | D |
| Mar 10, 2026 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D |
| Jan 22, 2026 | Give the resident's representative the ability to exercise the resident's rights. | D |
| Jan 22, 2026 | Reasonably accommodate the needs and preferences of each resident. | D |
| Jan 22, 2026 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D |
| Jan 22, 2026 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D |
| Jan 22, 2026 | Ensure medication error rates are not 5 percent or greater. | D |
| Jan 22, 2026 | Provide timely, approved x-ray services, or have an agreement with an approved provider to obtain them. | D |
| Jan 22, 2026 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E |
Fines and payment denials
CMS records 2 fines totalling $317,114 and 1 denial of Medicare payment for new admissions in the last three years.
| Mar 20, 2025 | Fine: $226,109 |
| May 14, 2024 | Fine: $91,005 |
| May 14, 2024 | Payment denial for 34 days from Jun 13, 2024 |
Staffing
- Total nurse staffing per resident per day
- 3.22 hours
- Registered nurse (RN) time per resident per day
- 0.32 hours
- Nurse aide time per resident per day
- 1.98 hours
- Total nurse staffing on weekends
- 2.82 hours
- Nursing staff turnover (yearly)
- 58%
- RN turnover (yearly)
- 70%
- Administrators who left in the past year
- 1
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.
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