Nursing HomeInspections

Legends Care Rehabilitation and Nursing Center

Nursing home in Massillon, OH

Medicare & Medicaid certified2★ overall (CMS)

Call (330) 837-1001Send a messageMap ↗

Public-record details

Address
2311 Nave Road Se, Massillon, OH 44646
Phone
(330) 837-1001
Listed under
For-profit
Medicare CCN
366085
Overall star rating
2 of 5 ★★☆☆☆
Health inspection rating
1 of 5
Staffing rating
1 of 5
Quality measures rating
5 of 5
Certified beds
65
Average residents per day
57
Ownership
For-profit, corporation
Legal business name
Legends Care Center LLC
Chain
Northwood Healthcare Group (6 facilities)
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
Sep 25, 1996
Changed ownership in last 12 months
No
Continuing care retirement community
No
Located inside a hospital
No
Resident or family council
Resident council
Sprinklers in all required areas
Yes

CMS certification number 366085. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Jun 5, 2025. CMS lists 72 health citations for this facility across its last three standard inspection cycles and complaint inspections (Oct 18, 2019 to May 4, 2026): 49 from complaint inspections, 4 at the “actual harm” level or higher, including 2 at “immediate jeopardy”.

InspectionCitationSeverity
May 4, 2026Ensure residents have reasonable access to and privacy in their use of communication methods.
Resident Rights · complaint inspection
D
Potential for more than minimal harm, isolated
May 4, 2026Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning · complaint inspection
D
Potential for more than minimal harm, isolated
Mar 10, 2026Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation · complaint inspection
D
Potential for more than minimal harm, isolated
Mar 10, 2026Respond appropriately to all alleged violations.
Freedom from Abuse, Neglect, and Exploitation · complaint inspection
D
Potential for more than minimal harm, isolated
Mar 10, 2026Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care · complaint inspection
D
Potential for more than minimal harm, isolated
Jan 22, 2026Give the resident's representative the ability to exercise the resident's rights.
Resident Rights · complaint inspection
D
Potential for more than minimal harm, isolated
Jan 22, 2026Reasonably accommodate the needs and preferences of each resident.
Resident Rights · complaint inspection
D
Potential for more than minimal harm, isolated
Jan 22, 2026Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights · complaint inspection
D
Potential for more than minimal harm, isolated
Jan 22, 2026Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care · complaint inspection
D
Potential for more than minimal harm, isolated
Jan 22, 2026Ensure medication error rates are not 5 percent or greater.
Pharmacy Service · complaint inspection
D
Potential for more than minimal harm, isolated
Jan 22, 2026Provide timely, approved x-ray services, or have an agreement with an approved provider to obtain them.
Administration · complaint inspection
D
Potential for more than minimal harm, isolated
Jan 22, 2026Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary · complaint inspection
E
Potential for more than minimal harm, pattern

Showing the 12 most recent of 72. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records 2 fines totalling $317,114 and 1 denial of Medicare payment for new admissions in the last three years.

Mar 20, 2025Fine: $226,109
May 14, 2024Fine: $91,005
May 14, 2024Payment denial for 34 days from Jun 13, 2024

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
3.22 hours
Registered nurse (RN) time per resident per day
0.32 hours
Nurse aide time per resident per day
1.98 hours
Total nurse staffing on weekends
2.82 hours
Nursing staff turnover (yearly)
58%
RN turnover (yearly)
70%
Administrators who left in the past year
1

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

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