Nursing HomeInspections

The Laurels of Massillon

Nursing home in Massillon, OH

Medicare & Medicaid certified4★ overall (CMS)

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Public-record details

Address
2000 Sherman Circle Ne, Massillon, OH 44646
Phone
(330) 830-9988
Listed under
For-profit, 4–5 star overall rating, No fines or payment denials in 3 years
Medicare CCN
366078
Overall star rating
4 of 5 ★★★★☆
Health inspection rating
3 of 5
Staffing rating
4 of 5
Quality measures rating
5 of 5
Certified beds
140
Average residents per day
128
Ownership
For-profit, corporation
Legal business name
Legal Business Name Not Available
Chain
Ciena Healthcare/laurel Health Care (80 facilities)
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
Aug 14, 1996
Changed ownership in last 12 months
No
Continuing care retirement community
No
Located inside a hospital
No
Resident or family council
Resident council
Sprinklers in all required areas
Yes

CMS certification number 366078. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-11-07.

Inspection record

Most recent standard health inspection: May 14, 2026. CMS lists 30 health citations for this facility across its last three standard inspection cycles and complaint inspections (Mar 5, 2020 to May 14, 2026): 11 from complaint inspections, 0 at the “actual harm” level or higher.

InspectionCitationSeverity
May 14, 2026Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights
D
Potential for more than minimal harm, isolated
May 14, 2026Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care · complaint inspection
D
Potential for more than minimal harm, isolated
May 14, 2026Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff…
Infection Control
D
Potential for more than minimal harm, isolated
May 14, 2026Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Nutrition and Dietary
E
Potential for more than minimal harm, pattern
May 14, 2026Provide and implement an infection prevention and control program.
Infection Control
E
Potential for more than minimal harm, pattern
May 14, 2026Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Environmental
E
Potential for more than minimal harm, pattern
May 14, 2026Have policies on smoking.
Environmental
E
Potential for more than minimal harm, pattern
Jun 12, 2025Reasonably accommodate the needs and preferences of each resident.
Resident Rights · complaint inspection
D
Potential for more than minimal harm, isolated
Jun 12, 2025Keep residents' personal and medical records private and confidential.
Resident Rights · complaint inspection
D
Potential for more than minimal harm, isolated
Jun 12, 2025Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning · complaint inspection
D
Potential for more than minimal harm, isolated
Jun 12, 2025Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care · complaint inspection
D
Potential for more than minimal harm, isolated
Jun 12, 2025Provide or get specialized rehabilitative services as required for a resident.
Quality of Life and Care · complaint inspection
D
Potential for more than minimal harm, isolated

Showing the 12 most recent of 30. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Oct 1, 2026.

Fines and payment denials

CMS records no fines or payment denials for this facility in the last three years.

Source: CMS Penalties file, processed Oct 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
3.94 hours
Registered nurse (RN) time per resident per day
0.60 hours
Nurse aide time per resident per day
2.47 hours
Total nurse staffing on weekends
3.49 hours
Nursing staff turnover (yearly)
39%
RN turnover (yearly)
32%
Administrators who left in the past year
3

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

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